The Role
As Logistics Supervisor, you will be responsible for overseeing daily operations while leading and developing a team to achieve high service standards.
Your focus will be on:
- Coordinating day-to-day logistics and operational activities
- Ensuring service levels and delivery performance are consistently achieved
- Supervising, scheduling, and developing a team of staff
- Driving efficiency and improving operational processes
- Managing reporting, performance metrics, and operational outputs
- Acting as the key link between frontline operations and leadership
This is a hands-on role where you'll lead from the front and be actively involved in the operation.
About you
You're someone who thrives in a fast-paced logistics environment and is ready to step up into a more structured leadership role.
You'll bring:
- Proven experience in 3PL logistics, freight forwarding, or distribution operations - (essential)
- Demonstrated ability to lead, coach, and manage a team
- Strong problem-solving skills and the ability to make decisions under pressure
- Experience working in high-volume, time-critical environments
- A proactive mindset with a focus on improving processes and efficiency
- Strong communication skills and the ability to engage across all levels
- Solid organisational skills and attention to detail
What will set you apart
Key responsibilities
- Supervise and manage warehouse staff, including task allocation, performance monitoring and team development
- Oversee daily warehouse operations including receiving, storage, picking, packing and despatch of products
- Maintain accurate inventory records and conduct regular stock audits to ensure accuracy and efficiency
- Ensure compliance with health and safety regulations and company policies across all warehouse activities
- Implement and monitor quality control procedures to maintain product integrity
- Optimise warehouse layout and storage systems to maximise space utilisation and accessibility
- Coordinate with other departments to ensure timely and accurate order fulfilment
- Identify opportunities for process improvements and cost savings within warehouse operations
- Maintain equipment and facilities in good working order, reporting any maintenance issues promptly
- Prepare reports on warehouse performance metrics and KPIs for management review
What we're looking for
- Proven experience in a warehouse supervisory or team leader role within manufacturing or logistics servicing major retailers.
- Strong knowledge of warehouse management systems, inventory control and stock management procedures
- Demonstrated ability to lead, motivate and develop a team effectively
- Excellent organisational and planning skills with the ability to manage multiple priorities
- Sound understanding of health, safety and environmental compliance requirements
- Proficiency in using warehouse management software and standard computer applications
- Strong attention to detail and commitment to maintaining accurate records
- Excellent communication and interpersonal skills
- Problem-solving ability and decision-making capability in a fast-paced environment
- Physical capability to perform warehouse duties and work in varying temperature conditions
- Current driving licence is desirable