Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:
Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.
Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

RESPONSIBILITIES WILL INCLUDE BUT NOT BE LIMITED TO THE FOLLOWING:

• Immediate “Go Look See” support to Front Line Supply Operatives, recognising that key part of the role is to support the Front Line teams
• Coach Front Line Supply Operatives, enabling them to solve problems
• Use PDCA techniques to follow problems through to “100 year” fix in real time
• Analise and report on all bottle supply interruptions and quality interventions to identify opportunities for reduction in Chronic (as opposed to Sporadic) losses
• Be the first point of contact for HTW bottle supply and quality performance
• Liaise with the Dairy Production Team on a regular and frequent basis to ensure the effective daily start-up of bottle supply to all filling lines and effective bottle size changeovers to meet the Dairy filling plan requirements
• Attend and contribute effectively to dairy and external customer performance meetings as required.
• Log all customer returns on appropriate documentation/systems
• Facilitate reconciliation processes between Blow Moulding and Dairy (including HTW downtime, daily and weekly HTW bottle counts and Bottle Count System calibrations)
• Monitor actual and planned bottle supply requirements & bottle stock levels against bottle production plan and make recommendations to the Shift Leader to optimise Customer Service and Blow moulding performance
• Ensure all customer returns are correctly logged on the appropriate documentation and business system, and initiate/coordinate activity to follow issues through to “100 year” fix
• Work to all Company standards & procedures with reference to Health and Safety, Product Quality and Food Safety & Hygiene
• Report and record any unsafe conditions, near misses or accidents.
• Coordinate scheduled Cleaning and 5S System upkeep activities and related responsibilities

MULLER RESPONSIBILITIES:

• Working with the Shift Manager and BM Tech L2, support the effective leadership and First Response capability of the shift operation
• Support the Learning and Development of Supply Operatives through the provision of direct training and coaching
• Support effective weekly and month end reconciliation processes including undertaking any stock take process (resin, regrind, munchy/flake, bottles, film, labels, printer ribbons, waste) as required
• Coordinate and control the recycling of all bottle supply reject/waste material
• Carry out system audits in any area where appropriately trained to ensure compliance in the areas of safety, hygiene, quality, etc.
• Support and drive energy saving targets by only running the necessary services/equipment.