Key Accountabilities:

• Lead, coach, motivate and develop the warehouse team to achieve daily operational targets and maintain high performance standards.
• Take accountability for the performance, capability and conduct of direct reports, ensuring team members are trained, competent and managed in line with company processes.
• Promote a strong safety-first culture and ensure compliance with WHS, quality, legislative and operational requirements.
• Coordinate warehouse and logistics activities to ensure orders are fulfilled accurately, efficiently and on time.
• Liaise with transport providers, suppliers and customers to meet service expectations, resolve issues and support new customer onboarding.
• Identify and implement opportunities to improve processes, optimise performance and deliver cost efficiencies

Qualifications, Skills and Experience:

• Minimum 5 years’ experience in warehousing or logistics, including experience in bonded or regulated environments.
• At least 3 years’ experience in a supervisory or leadership role, with proven people leadership, coaching and performance management skills.
• Strong knowledge of Warehouse Management Systems, together with a sound understanding of Chain of Responsibility and WHS requirements.
• Strong communication, organisational and problem-solving skills, with the ability to work effectively with internal and external stakeholders.
• High attention to detail and a customer-focused approach, supported by a commitment to safe, accurate and efficient operations.
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