Full job description

Job Purpose

We are currently seeking a Warehouse Supervisor (Afternoon Shift) to join our Landside Logistics team in, based in West Melbourne. In this role, responsible for who ensures the daily warehouse operation runs safely, smoothly, and on time. This role is critical to maintaining service reliability, compliance, and operational discipline.

This is a permanent full-time position working Monday to Friday, 2:00pm to 10:00pm.

Key Accountabilities:

• Lead, coach, motivate and develop the warehouse team to achieve daily operational targets and maintain high performance standards.
• Take accountability for the performance, capability and conduct of direct reports, ensuring team members are trained, competent and managed in line with company processes.
• Promote a strong safety-first culture and ensure compliance with WHS, quality, legislative and operational requirements.
• Coordinate warehouse and logistics activities to ensure orders are fulfilled accurately, efficiently and on time.
• Liaise with transport providers, suppliers and customers to meet service expectations, resolve issues and support new customer onboarding.
• Identify and implement opportunities to improve processes, optimise performance and deliver cost efficiencies

Qualifications, Skills and Experience:

• Minimum 5 years’ experience in warehousing or logistics, including experience in bonded or regulated environments.
• At least 3 years’ experience in a supervisory or leadership role, with proven people leadership, coaching and performance management skills.
• Strong knowledge of Warehouse Management Systems, together with a sound understanding of Chain of Responsibility and WHS requirements.
• Strong communication, organisational and problem-solving skills, with the ability to work effectively with internal and external stakeholders.
• High attention to detail and a customer-focused approach, supported by a commitment to safe, accurate and efficient operations.

About Us

Secon Freight Logistics is a trusted Australian logistics provider offering end-to-end solutions across container transport, warehousing, and supply chain services. With a strong focus on safety, reliability, and efficiency, we support a wide range of industries through our modern fleet, well-managed facilities, and experienced team. Our commitment to operational excellence and customer service ensures we consistently deliver flexible and dependable logistics solutions tailored to our clients' needs.

Full job description

Join Accent Group one of Australia and New Zealand’s largest retail groups. With 850+ stores, 34 iconic brands and 30+ online platforms, we’re home to some of the world’s most recognised names, including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, Lacoste, Sports Direct and Vans. We’re driven by innovation, passionate about our people and committed to creating exceptional experiences for our customers and teams. Here individuality is celebrated, performance is rewarded and you’ll be empowered to make your mark!

About The Role

We’re looking for a Supply Chain Coordinator to join our team at Accent Group and play a key role in supporting the day-to-day flow of product across our supply chain. From inbound and fulfilment through to freight and store deliveries, you’ll help ensure our operations run efficiently, KPIs are achieved and our 3PL and transport partners are performing at their best.

Working closely with internal teams, 3PL providers and external carriers across Australia and New Zealand, you’ll be responsible for coordinating operations, managing exceptions and identifying opportunities to improve processes, service and cost.

Key Responsibilities

• Coordinate daily inbound operations with internal stakeholders and 3PL partners across AU/NZ
• Monitor inbound SLAs, KPIs and exceptions, ensuring issues are identified and actioned
• Track forecast vs actual volumes and align operational requirements with business needs
• Support daily fulfilment operations across 3PL providers, ensuring service, accuracy and dispatch targets are achieved
• Complete daily reconciliation between ERP and WMS/OMS systems and investigate discrepancies
• Coordinate wholesale customer requirements, including fulfilment and value-added services (VAS)
• Coordinate freight requirements for new store openings and store closures with transport providers
• Act as a key point of contact for freight and delivery escalations across the wider business
• Build strong relationships with internal stakeholders, 3PL providers and transport partners
• Identify and support continuous improvement initiatives across fulfilment, freight and outbound operations, with a focus on efficiency and cost
• Prepare reporting and provide operational insights to support business planning and decision-making

About You

• Experience in supply chain, logistics, fulfilment or operations
• Experience working with 3PL providers and/or transport carriers
• Strong understanding of KPIs, SLAs, forecasting and operational reporting
• Strong analytical and problem-solving skills with excellent attention to detail
• Confident managing stakeholders and building relationships with internal and external partners
• A proactive approach to identifying issues and driving solutions
• Ability to manage competing priorities in a fast-paced, high-volume environment
• Experience working with ERP and WMS/OMS systems, preferably AP21
• Strong communication skills and the ability to work collaboratively across multiple teams