Key Responsibilities

• Manage day-to-day inventory, including receiving, dispatch, stock transfers and stocktakes.
• Maintain accurate inventory records and investigate stock discrepancies.
• Coordinate customer orders from receipt through to picking, packing, dispatch and delivery.
• Record serial numbers and maintain accurate shipment and delivery documentation.
• Coordinate domestic and international freight with couriers and freight providers.
• Prepare, move and organise equipment for customer demonstrations, conferences and events.
• Coordinate equipment movements for repairs, servicing and returns.
• Work closely with sales, service, finance and customer teams to ensure orders and equipment are available when required.
• Process purchase orders, invoices and freight documentation.
• Respond to customer and internal enquiries via phone and email.
• Assist with reporting and month-end processes.

About You We are looking for someone with:

• 2+ years' experience in warehouse, logistics, inventory or operations coordination.
• Strong understanding of inventory and warehouse processes.
• Experience using ERP, WMS or inventory management systems.
• Good Excel and general computer skills.
• Experience coordinating freight, deliveries or logistics.
• Strong administration, organisation and attention to detail.
• Excellent communication and problem-solving skills.
• A practical, hands-on approach and willingness to work physically within a warehouse environment.
• Ability to lift and move equipment up to approximately 25kg.
• Forklift licence desirable but not essential.

Key Responsibilities

Warehouse Operations

• Supervise and coordinate daily warehouse activities, including receiving, put-away, picking, packing and dispatch.
• Ensure all inventory movements are processed accurately and efficiently.
• Allocate resources and manage workflows to meet customer and operational deadlines.
• Maintain warehouse organisation, cleanliness and operational efficiency.
• Ensure all warehouse equipment is operated safely and maintained appropriately.

Inventory Management

• Maintain high levels of inventory accuracy across all warehouse stock.
• Manage cycle counting programs, stocktakes and inventory audits.
• Investigate and resolve stock discrepancies in a timely manner.
• Ensure products are stored, handled and protected according to company standards.
• Support inventory optimisation initiatives to improve availability and minimise stock loss.

Team Leadership

• Lead, coach and develop warehouse team members.
• Foster a positive, high-performance culture built on accountability and teamwork.
• Conduct performance discussions and provide ongoing coaching and feedback.
• Assist with workforce planning, rostering and resource allocation.
• Promote employee engagement, safety awareness and continuous improvement.

Safety & Compliance

• Drive a strong safety-first culture across warehouse operations.
• Ensure compliance with WHS policies, procedures and legislative requirements.
• Conduct toolbox talks, safety inspections and risk assessments.
• Investigate incidents, hazards and near misses, implementing corrective actions where required.
• Maintain compliance with all warehouse and material handling requirements.
• Logistics & Cross-Functional Coordination