Customer service experience - ideally in retail, hospitality, or a fast-paced environment where multitasking and customer interaction are key.
A natural problem solver - you enjoy finding solutions, making decisions on the go, and thinking creatively to assist customers.
Confidence with humility - you take initiative but are also open to feedback, eager to learn, and driven to improve.
Numeracy skills - comfortable with pricing, product calculations, and order processing in an ERP system.
Adaptable communication skills - you’ll be speaking with architects, builders, and subcontractors, so you need to adjust your approach for different audiences.
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