About the Role

Reporting to the Warehouse Manager, you will lead the end-to-end receiving function, ensuring all inbound goods, returns, put-away activities and system transactions are completed safely, accurately and within client service level agreements (SLAs).

You will play a critical role in maintaining inventory integrity, coordinating daily workflow, leading a high-performing team and driving continuous improvement across the receiving operation. 

Key Responsibilities

• Lead the daily receiving operation from dock to system to shelf.
• Coordinate inbound deliveries, container unloading and workflow priorities.
• Ensure all incoming goods are accurately receipted, labelled, quality checked and put away.
• Maintain inventory accuracy through effective stock control processes and system integrity.
• Drive labour productivity through effective planning and resource allocation.
• Partner with Client Service teams to manage inbound schedules and exceptions.
• Lead, coach and develop team members to achieve productivity, safety and quality expectations.
• Foster a positive team culture focused on accountability, service, safety and continuous improvement.
• Identify operational bottlenecks and implement practical solutions to improve performance.
• Maintain exceptional warehouse housekeeping and safety standards.

What Success Looks Like

• Goods receipted and available for picking within 24 hours of receipt.
• High levels of receiving and inventory accuracy.
• Returns processed within agreed timeframes.
• Strong labour productivity and workflow performance.
• Safe, organised and efficient receiving operations. 

About You To be successful in this role, you will bring: