Warehouse Technician at National Seating & Mobility

Burnaby, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

26.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational, Prioritizing, Planning, Mathematical skills, Pallet pump trucks operation, Lift trucks operation, Troubleshooting, Problem-solving, Verbal communication, Written communication, Interpersonal skills, Attention to detail, Barcoding, Computer savvy, MS Office, Shipping software

Industry

Medical Equipment Manufacturing

Description

Join Our Team as a Warehouse Technician! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our mission is to empower individuals of all ages with mobility challenges, offering reassurance to families and caregivers while providing exceptional clinical support to therapists and healthcare professionals. We are looking for a Warehouse Technician to join our sales team and help us continue our mission of transforming lives through mobility solutions. Scope The Warehouse Technician serves as the primary owner of warehouse control, organization, and inventory accuracy. This role ensures that all medical equipment whether new, demo, or rental is verified, documented, and processed with precision. By maintaining a highly structured environment and leading the equipment to return workflow, the Warehouse Technician ensures the branch is always "service-ready" for our clients and technical teams. Position Reports To: Warehouse Manager/Supervisor or Branch Manager (depending on the location) Role and Responsibilities/Essential Functions Shipping & Receiving * Receive and verify all incoming equipment against purchase orders; ensure all documentation is 100% complete before items are processed. * Ensuring every asset is tracked in the system before release. * Collaborate in design and maintainance of defined locations for parts, hardware, and components. Ensure the warehouse is clearly labeled and structured for maximum efficiency. * Prepare and receive transfers of equipment from other National Seating & Mobility (NSM) locations. * Notify Customer Service Representatives and Seating & Mobility Specialists when items have arrived. * Report damage and/or discrepancies upon receipt to your manager. * Create accurate shipping orders and labels. * Assist in the receipt, processing, and unpacking of inventory. * Ensure documents are filed * Prioritize and re-prioritize daily activities to meet business (branch) needs and deadlines, as decided by your manager. If in doubt, ask your manager. Cleaning & Disinfecting Equipment * Oversee equipment returns. Implementing a dedicated "return block" of time daily for cleaning, inspection, and re-entry. * Clean and disinfect equipment returned from rentals or demonstrations. * Organize cleaning area to ensure clean equipment and unclean/soiled equipment are clearly marked and separated. Anyone working in the branch should be able to easily read labels / signs. * Utilize proper Personal Protective Equipment (PPE) when handling, cleaning, and disinfecting equipment, including gloves, masks, etc. * Use appropriate cleaning methods and solutions for items being cleaned and disinfected. * Clean floor, high rack frames, etc. * Clear snow outside the warehouse, near entrances; salt ground to avoid slips/injuries. Process Mobility Devices and Equipment * Put inventory away in the warehouse in a timely manner. * Organize the warehouse to ensure efficiency and avoid injuries/accidents. * Inspect rental equipment returned for damage or missing components. * Track down medical equipment for customers from our other locations. * Assemble motorized beds, lift-out chairs, commodes, and other home medical devices. Health & Safety * Comply with safety policies and procedures. If you are uncertain about something or have a safety suggestion, see your manager. * Use proper PPE for the job or task at hand. If in doubt, ask your manager. * Keep the warehouse area tidy and free from potential hazards to yourself and others. * Be aware of public safety and security measures in place to prevent injuries. * Understand how to handle and dispose of hazardous waste materials in a safe manner. * Participate in monthly workplace Health & Safety inspections. Technical Support * Assist with large installations, for example- elevators, stairlifts * Assist other Technicians with parts and other medical equipment stock. * Will do small repairs on equipment * Delivery of equipment when needed * Ensure that the clients understand the work that is being performed on their equipment when walk-in Inventory * Lead monthly inventory counts (stabilizing to quarterly); investigate and resolve any discrepancies immediately. * Maintain equipment tags in warehouse * Inventory preparation and support * Responsible for tracking demo equipment * Organize and maintain stockroom * Update team on ETA for orders Additional Support * Remove cardboard and bagged garbage from the warehouse. * Add and remove products as directed. * Assist Sales and Service personnel as needed. * Assist other Technicians with parts and other medical equipment stock. * Learn new products to help identify equipment and components by attending in-store training sessions. Other duties as assigned that include inventory or any other task. Competencies/Skills * Strong organizational, prioritizing, and planning skills * Basic mathematical skills * Ability to regularly manipulate items up to 75 lbs. * Ability to climb ladders and rolling staircases * Experience operating pallet pump trucks * Experience using various lift trucks * Experience working safely in a fast-paced warehouse environment * Strong troubleshooting and problem-solving abilities * Good verbal and written communication skills * Solid interpersonal and relationship-building skills * Ability to adapt to changes in priorities and to diverse work styles of coworkers/managers * Keen attention to detail * Open to feedback and able to resolve disagreements/conflicts with professionalism * Barcoding experience * Computer savvy; experience using MS Office, shipping software, and ERP systems Why Join NSM? * A rewarding career where you make a real difference in people’s lives. * Employer-paid benefits, ensuring your health and well-being. * RRSP matching program, helping you invest in your future. * Generous paid time off, because work-life balance matters. * Company-sponsored events, fostering a fun and inclusive team culture. * Branded company attire, so you can represent NSM with pride. * Competitive salary - $23- $26 CAD If you’re passionate about making a difference and want to be part of a team that transforms lives through mobility solutions, we’d love to hear from you!

Responsibilities

The Warehouse Technician is primarily responsible for warehouse control, organization, and inventory accuracy, ensuring all medical equipment is verified, documented, and processed precisely. This role involves managing shipping, receiving, equipment cleaning/disinfecting, processing mobility devices, and maintaining health and safety standards.