Warranty Administration at Reco Equipment Inc

St. Clairsville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warranty Administration, Claims Processing, Communication Skills, Attention To Detail, Organizational Skills, Problem-Solving Skills, Google Workspace, Heavy Equipment Knowledge

Industry

Machinery Manufacturing

Description

Description At RECO and Great Southern Equipment, we are committed to delivering top-tier construction equipment and unparalleled service. Our mission is to not only provide the best products but to support our customers through the entire lifecycle of their equipment. As we expand our offerings, service remains the backbone of our business, and we are seeking a dedicated Warranty Registration (Lead) & Claims Administrator to help us drive excellence in equipment maintenance, customer support, and operational efficiency. Job Summary: We are seeking a detail-oriented and organized Warranty Registration (Lead) & Claims Administrator to join our team. The ideal candidate will be responsible for processing warranty registrations, submitting claims, and ensuring timely reimbursements from manufacturers. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance. Paid time off and holidays. 401(k) retirement plan with company match. Career growth and training opportunities. Requirements Key Responsibilities: Process and submit warranty registrations for newly converted equipment. Review, file, and track warranty claims with manufacturers and vendors. Communicate with manufacturers to ensure prompt processing and reimbursement of claims. Maintain accurate records of all warranty claims, approvals, denials, and reimbursements. Analyze warranty policies and procedures to ensure compliance with manufacturer requirements. Address customer and internal inquiries related to warranty coverage and claim status. Monitor claim progress and follow up on outstanding claims to ensure timely closure. Any duties assigned by the Warranty Manager Qualifications & Skills: Previous experience in warranty administration, claims processing, or a related field (preferred). Familiarity with heavy equipment, construction machinery, or dealership operations is a plus. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Proficiency in Google workspace . Ability to work independently and collaboratively with multiple departments. Problem-solving skills and the ability to handle warranty claim disputes.

Responsibilities

The Warranty Registration (Lead) & Claims Administrator will process warranty registrations, submit claims, and ensure timely reimbursements from manufacturers. This role involves maintaining accurate records and analyzing warranty policies for compliance.