Warranty Administrator at EquipmentShare

Columbia, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Warranty, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Technical Schematics, Equipment Components, Equipment Operation, Maintenance, Repair, Communication Skills, Attention to Detail, T3 Navigation, Project Management

Industry

Construction

Description

Build the Future with Us — EquipmentShare is Hiring a Warranty Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Warranty Manager at our Corporate Headquarters in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Warranty Manager is responsible for all aspects of warranty submittal administration. All vendor warranty management and policies and procedures will be developed and kept up to date by the manager. Primary Responsibilities Develop and update warranty policies and procedures on an ongoing basis to stay in line with vendor policies Attend all warranty related training supplied by vendors on an ongoing basis Communicate with Service Managers, Parts Managers and supporting staff on updates and any policy changes that occur Work in conjunction with Operations and Service Support to ensure that Internally Assigned Key Principle indicators are met regarding warranty Provide constructive feedback and solutions to Service/Parts Manager’s when claim submittals are rejected or reduced for future claim submittal Assist in failure analysis and provide feedback to Service Managers / Corporate Service Team prior to claim submission to avoid warranty rejections due to misdiagnosis or abuse Manage all EquipmentShare warranty submittals and hold meetings with the OEMS, Service Managers and Part Managers to maximize recovery efforts Ensure all timelines are met regarding vendor submittal policies Understand all vendors warranty policies and statements and related timelines Process all warranty related credits for submittal to accounting Visualize team progress, find difficulty points and resolve difficulties with team members Why EquipmentShare? Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward. We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Competitive compensation Full medical, dental, and vision coverage for full-time employees Generous PTO + paid holidays 401(k) + company match Gym membership stipend + wellness programs (earn PTO and prizes!) Company events and food truck nights 16 hours of paid volunteer time per year — give back to the community you call home Career advancement, leadership training, and professional development opportunities About You You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment. We’re looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills & Qualifications Administration (Warranty) background mandatory including being proficient in Microsoft Word, Excel, PowerPoint A strong understanding of technical schematics and equipment components as they relate to warrantability A strong understanding of equipment operation, maintenance, and repair Strong communication skills Strong attention to detail The ability to understand and navigate T3 and other ES developed applications The ability to prioritize and manage several projects simultaneously Education and Experience High school diploma or equivalent Minimum 6-8 years experience - dealer experience is a plus A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Responsibilities

The Warranty Manager is responsible for all aspects of warranty submittal administration and managing vendor warranty policies. This includes developing and updating warranty procedures, communicating with service and parts managers, and ensuring compliance with vendor timelines.