Since 1968, Robert’s Equipment has proudly supported the people who feed, build, and care for our communities. From our roots as a single-location family dealership to a respected, multi-branch organization across Southwestern Ontario, we’ve grown by staying true to what matters most: serving our customers with honesty, expertise, and dependable support.
As an authorized dealer of New Holland, Kubota, and a wide range of trusted shortline brands, we provide reliable equipment solutions to farmers, contractors, municipalities, and property owners. With seven full-service locations and mobile technicians, we’re nearby and ready to help wherever your work takes you.
Who We Serve
Agriculture – Supporting local farmers with equipment and services that help them stay productive, efficient, and ready for the season ahead.
Construction – Supplying tough, reliable machines and fast service to keep projects moving forward.
Municipalities – Helping towns and cities maintain roads, parks, and infrastructure with dependable equipment solutions.
Property Owners – Providing homeowners and those with country acreage or larger properties with the tools they need to manage their land and projects with confidence.
Our Core Values
Our business is built on a foundation of values that guide how we work and how we serve:
Community – We take pride in giving back and supporting the places we call home.
Innovation – We’re always looking for smarter, better ways to serve our customers.
Teamwork – We believe in working together across our branches and with our customers.
Customer Focus – Every decision we make starts with the customer in mind.
Integrity – We do what’s right and stand behind our work.
Safety – We keep safety front and center in everything we do.
Our Promise
Family-owned and professionally operated, Robert’s Equipment blends tradition with progress. Whether you’re getting ready for planting season, tackling a big job site, managing municipal projects, or maintaining a large property, we’re here to help you get the job done right.
We are Reputable. Reliable. Resourceful.
Robert’s Equipment is currently seeking a Warranty Administrator at our Walton, ON location. The Warranty Administrator is responsible for administering, processing and authorizing warranty claims based on manufacturer, supplier and dealerships criteria.
This position offers a rewarding career in the agriculture industry as well as a competitive compensation package including flexible extended health care, vision and dental benefits, RRSP/TFSA matching and bonus pay!

PREFERRED EDUCATION & EXPERIENCE REQUIRED

• Completion of high school or vocational equivalent
• A minimum of 1-year experience in a sales administration or customer service role
• Must be comfortable with current technology. Proficient with the following computer environments: Current Windows Operating Systems and Microsoft 365
• Basic understanding of agricultural equipment is preferred
  Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Life insurance
• RRSP match
• Store discount

Ability to commute/relocate:

• Walton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (required)

Work Location: In perso

• Communicate effectively with and provide service to customers in person or over the phone
• Prepare and submit warranty claims for the company’s equipment to the equipment manufacturers
• Manage the claim settlement between the company and the equipment manufacturers by obtaining credits and appeal claims to ensure proper compensation
• Manage defective warranty parts and retention and returns warranty parts, if required
• Support service desk with customer drop offs of equipment and account payments or inquiries
• Submit and assists with WIT’s on warranty concerns and part technical concerns sent to manufacturers
• Manage the manufacturer’s campaign and any recalls on products
• Manage and updates pricing and promotes extended warranty options to customers on equipment
• Follow up on warranty expirations that are approaching the deadline date
• Communicate with technicians, sales department and customers on repairs in process
• Receive and respond to emails from customers, suppliers and employees
• Provides evening and weekend support to customers, as per rotation schedule
• Manage and clean out warranty parts storage area
• Organize claims from files and archives appropriate files from the office into storage, semi annually
• Manages warranty reviews and safety checks with equipment manufacturers to ensure compliance to policy guidelines
• Provides reception duties to the branch and all other duties as assigned