The Humberview Group is looking for an Automotive Warranty Administrator to join one our teams in Toronto.
The Warranty Administrator will be responsible for processing warranty and internal repair orders, as well as assisting with various duties at the service desk.
The Humberview Group is one of Ontario’s leading automotive dealer groups and winner of Canada’s Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.
We believe, “our vehicles are great, but our people are exceptional”.

WHAT WE LOOK FOR:

• 1+ years of warranty experience is preferred.
• Related experience in automotive service desk and or warranty processing would be considered an asset.
• Valid Driver’s license and clean driving record.
• Strong written and verbal communication skills.
• Experience on CDK software would be an asset.
• Reliable and disciplined - able to follow through on assignments.
• Organized/able to prioritize in order to meet deadlines.
• Self-motivated.
• Accuracy and detail oriented individual.
• Committed to achieve the very best in customer service and teamwork.
  At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.
  Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

• Respond to customers and answer warranty questions.
• Submit warranty claims.
• Close out all warranty work orders on a daily basis.
• Handle customer contacts and inquiries.
• Maintain complete and accurate records for warranty claims.
• Maximize claim eligibility and reduce write offs.
• Assist Service department as needed.
• Other duties as required.