INVESTING IN YOUR FUTURE

At Akash Homes, we’re not just about constructing buildings; we are dedicated to creating vibrant neighborhoods and sustainable communities across Edmonton, Calgary, Winnipeg and surrounding areas. We specialize in starter and move up homes in sustainable communities at attainable prices.

SUMMARY

We are looking for a driven Warranty Manager to lead and scale the Warranty team at Akash Homes. This person, reporting to the Construction Manager, will work closely with city leads and other departments to deliver a consistent and exceptional customer experience. The Warranty Manager will establish systems, oversee workflows, and coach a team to ensure warranty work is completed on time, on budget, and with excellence.

CUSTOMER EXPERIENCE & COLLABORATION

• Uphold professionalism, courtesy, and empathy in all homeowner interactions.
• Oversee the the scheduling of 3 month and 1 year warranty visits with homeowners and ensure deficiency completion.
• Collaborate with sales, marketing, construction, and design teams to support a consistent customer journey.
• Proactively identify trends or recurring issues in customer feedback and lead process improvements.
• Partner with trade partners and subcontractors to resolve warranty matters while maintaining positive relationships.

Please refer the Job description for details