At AIG, we are reimagining the way we help customers to manage risk. Join us as a Client Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

EXPERIENCE & QUALIFICATIONS REQUIRED

• A background in consumer insurance and account management, including market research, project management and client relationships.
• Good communication and numeracy skills, both written and oral.
• Strong self-direction and initiative.
• Organised and thorough with the ability to work across multiple projects simultaneously and prioritise accordingly.
• Microsoft Word, Excel, PowerPoint application knowledge.
  At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

PURPOSE OF THE ROLE:

• Lead the AIG relationship with major warranty clients.
• Take full responsibility for account performance, operational efficiency and Regulatory Compliance.
• Work closely with internal stakeholders to ensure accounts operate to their maximum potential and fully in compliance with AIG processes and procedures.
• Assist Service Programmes Head in the acquisition and onboarding of new business.

ACCOUNTABILITIES FOR THE ROLE:

• Support all client facing activity, drive and develop the account to its optimum potential
• Assist the Head of Service Programmes with the acquisition and launch of new business
• Monitor and manage clients & business partners and ensure they comply with AIG policies
• Analyse client data and provide recommendations on pricing, marketing and sales strategies
• Work with clients to develop & tailor products to increase production and profitability for both AIG and the client
• Comply with all legal, compliance and risk management responsibilities
• Work within agreed decision making standards, limitations and authorities
  To carry out key accountabilities and objectives within the framework of AIG UK’s Conduct Risk policy.