Warranty Service Technician

at  Mattamy Homes

WHO WE ARE

Mattamy Homes is the largest privately owned homebuilder in North America, with a 40-year history of operations across the United States and Canada. Every year, Mattamy helps more than 7,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area, as well as in Ottawa, Calgary and Edmonton.
What We Offer
Mattamy Homes is looking to add full time Warranty Service Technicians throughout our communities in the GTA! The ideal candidate should have experience with multiple trades functions including carpentry, drywall, painting, etc. as well direct experience working for a home builder. We offer a bonus plan, vehicle allowance, a defined contribution pension plan among many other benefits to consider when joining one of Canada’s Top 100 Employers as a Warranty Service Technician!

• Fix and eliminate warranted deficiency items as noted on Homeowner 30 day, 1st year, & 2nd year Warranty forms;
• Review service warranty lists with homeowners – explaining which item will be rectified immediately and why.
• Advise of process to assign work to trades at a later date.
• Obtaining homeowners signature on completed items.
• Respond and resolve Homeowner emergency calls such as roof or plumbing leaks;
• Preparing materials required to complete service work prior to visiting homeowners.
• Providing a list of required materials and supplies to direct supervisor on weekly basis.
• Meet regularly with direct supervisor at designated times to discuss completed work and work to be assigned to trades.
• Review work orders on a proactive and daily basis.
• Develop a constructive and helpful working relationship with homeowners

What You Bring

• Completion of High school education level or higher is preferred, but not required.
• Basic arithmetic skills, for example, in taking measurements, is essential.
• Several years’ experience in residential/ commercial construction industry, or experience in the renovations / repairs business.
• Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment.
• Comfortable in the use of technology – smartphones, tablets or computers to record, review and communicate information related to deficiency lists.
• Flexible, with the willingness and ability to travel daily to assigned sites and to work at locations across the division.
• Must have a valid driver’s license, regular access to a vehicle and provide own tools.