Warranty Submission Clerk at Toyota Marin

Sunnyvale, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warranty Claims Processing, Documentation, Accounting Reconciliation, Credit Posting, Claims Resubmission, Parts Tracking, Shipping Arrangements, Service Record Maintenance, Factory Recalls Knowledge, Clerical Assistance, Professional Appearance, Customer Service, Automotive Terminology, Communication Skills, Attention to Detail, Time Management

Industry

Motor Vehicle Manufacturing

Description

Description Duties and Responsibilities: Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits on the computer. Resubmits all rejected claims promptly or receives authorization to write them off. Follow up on payment of outstanding claims. Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Arranges for parts to be shipped to the factory or distributor or to be scrapped. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins. Assists with body shop warranty claims as needed. Assists with the cashier and telephone duties as needed. Assists with any clerical needs as directed by the Fixed Operations Manager or the Controller. Maintains a professional appearance and a neat work area. Performs other duties as assigned. Other tasks as assigned. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Basic knowledge of automotive terminology and components. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Working Conditions: Temperature controlled office.

Responsibilities

The Warranty Submission Clerk processes warranty claims and ensures proper documentation for each franchise or distributor. They also track warranty parts and assist with clerical duties as needed.