Waste Education Officer at City of Parramatta External Careers Site

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

106006.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Waste education, Environmental management, Community engagement, Waste management, Customer service, Report writing, Verbal communication, Interpersonal skills, Stakeholder engagement, Data analysis, Project management, Sustainability, Waste reduction, Policy interpretation

Industry

Government Administration

Description

At a Glance Work type: 35 hr per week | Flexible working arrangements Salary: $96,262 to $106,006 plus 12% superannuation Employment Type: Permanent Full Time Closing date: 9pm, Sunday 17 May 2026 The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable. About the role This position is responsible for delivering waste education and customer support services to residents, businesses and the broader community, with a strong focus on waste reduction, correct waste practices and continuous improvement of waste management outcomes. The role works closely with operational teams and contractors to support waste procedures, performance and corrective actions. It also plays a key role in planning, developing and delivering waste education programs, community awareness initiatives and special-purpose waste projects aligned with Council strategies and business plans. The Waste Education Officer maintains accurate records, statistics and audit data across all waste streams and prepares reports to support informed decision-making and performance monitoring within the Waste and Cleansing function. On a daily basis you will: * Respond to written and verbal enquiries relating to waste and cleansing services * Liaise with operational staff and contractors on waste procedures, performance issues and corrective actions * Plan, develop and deliver waste education, awareness and waste reduction programs * Conduct waste stream audits and maintain accurate waste statistics * Support the delivery of special waste management projects, campaigns and initiatives * Work collaboratively within the Waste and Cleansing team and across Council * Provide administrative and operational support as required * Provide education, advice and customer support to residents and businesses on Council’s waste policies, procedures and services About You The successful candidate will have previous experience in waste education, environmental management or a related field, preferably within a local government or equivalent environment. You will be passionate about sustainability and community engagement, with the ability to communicate complex waste information in a clear and practical manner. You will be comfortable working both autonomously and as part of a team, managing competing priorities while maintaining a strong customer service focus. You will also must bring: * Relevant tertiary qualifications in waste management, environmental science or a related discipline, or equivalent experience * Demonstrated understanding of current waste management initiatives and waste strategies * Experience delivering education, awareness or behaviour change programs * High level customer service experience * Strong written report writing and verbal communication skills * Strong interpersonal skills with ability to engage with diverse stakeholders * Ability to work autonomously and collaboratively in a team environment What’s on offer We are offering an attractive remuneration from $96,262 to $106,006 plus 12% superannuation. In addition City of Parramatta also offer excellent employee benefits which include: * A range of flexible work arrangements including hybrid WFH arrangements * On site free parking & on site Gym * 14 weeks paid parental leave * Access to Long Service Leave after 5 years * Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year) * Learning and development opportunities * Health and Wellbeing programs (Fitness Passport, flu shots, etc.) Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description. Review our Values Flyer [https://copauehrmspd.blob.core.windows.net/pds/3965_Parramatta Values_1pager (1).pdf] https://copauehrmspd.blob.core.windows.net/pds/Our Values and Behaviours (1).pdfwhich outlines Council's core values and behaviours. Alternatively for a confidential discussion please contact Anna Walker on 0461 501 275 or email awalker@cityofparramatta.nsw.gov.au. How to apply Candidates MUST apply online. Please attach a Cover Letter addressing the requirements of this role. Applications close 9pm, Sunday 17 May 2026 and will not be accepted through any other medium. This position may require the preferred candidate to undertake a Pre-Employment Medical Check, which also includes a Drug and Alcohol test.  The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result. Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.

Responsibilities

The role involves delivering waste education and customer support services to the community while focusing on waste reduction and management outcomes. You will also collaborate with operational teams to monitor waste performance, conduct audits, and manage special-purpose waste projects.