Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Water Damage Restoration Manager at SERVPRO of Lansdale

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

70000.0

Posted On

15 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Customer Service, Estimating Software, Negotiation, Scheduling, Coordination, Subcontractor Management, Documentation Review, Communication, Expense Management, Customer Satisfaction, Recruiting, Hiring, Training, Lifting, Working at Heights

Industry

Consumer Services

Description

As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. Key Responsibilities · Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software. · Negotiate with customers and/or clients for approval of restoration activities · Schedule, coordinate and oversee crews, assests, and subcontractors to provide service on active projects to include subcontractors · Review job site documentation to support the services provided and ensure proper client requirements and billing process · Maintain all communications with customers, teammates, vendors, and insurance representatives · Manage production expenses including labor, equipment, vehicles, and other assets · Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed. · Actively engage in recruiting, hiring, and training restoration teammates Position Requirements · High school diploma/GED; Associate degree or Bachelor’s degree preferred · Valid driver’s license · At least 3 years of management and/or supervisory experience · At least 5-10 years of industry experience · IICRC certifications WRT, ASD, FSRT, AMRT, OSHA 30 Skills/Physical Demands/Competencies · Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance · Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) · Ability to repetitively push/pull/lift/carry objects · Ability to work with/around cleaning agents

Responsibilities

The Restoration Manager will oversee all project aspects and crews, ensuring high-quality work and excellent customer service while leading the team toward operational excellence. Key duties include scoping projects using industry software, negotiating approvals, scheduling resources, and managing all internal and external communications.