POSITION OVERVIEW

Reporting to the Production Manager, the Water / Flood Technician Lead supports emergency response and restoration projects to ensure the goals and needs of the insurance companies and our customers are being met. The Water / Flood Technician is capable of implementing
water remediation procedures consistent with the IICRCS-500 Standard.

QUALIFICATIONS

• IICRC certification for Water Restoration Technician (WRT) required
• IICRC certification for Applied Microbial Remediation Technician (AMRT) an asset
• 2+ years industry related experience, Construction / Restoration / Insurance preferred
• Familiarity with chemical products including use, disposal, and Safety Data Sheets
• Comprehensive understanding of customer service, principles and practices
• Eligible to operate a motor vehicle per Belfor’s vehicle policy
• Ability to work within a team or independently as needed
• Strong written and verbal communication skills
• Proven ability to multi-task in a fast paced environment
• Basic computer and/or Tablet / iPad experience
• Willing to work evenings, on call and weekends when requested
• Periodic travel may be required
• Criminal Record Check

• Work on job sites providing the following services
  o Water pumping and extraction
  o Mold remediation
  o Moving & re-setting contents
  o Selective demolition as required to accommodate the drying process
  o debris disposal
  o Setting drying equipment
  o Carpet cleaning

  o Capable of moisture mapping the affected area, inclusive of temperature, relative humidity and MC moisture content readings

• Participate as directed in the following activities:

  o Vehicle safety and maintenance inspections
  o Ensure vehicle is cleaned and restocked at end of shift
  o Constructing polyethylene enclosures

  o Maintaining equipment

• Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite

• Provide excellent customer service
• Work under time constraints to meet specific timelines
• Ensure attention to detail and keen sense of safeguarding other people’s property and information
• Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
• Comply with all Belfor policies and procedures, as well as legislative requirements
• Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
• This role could be required to act as a “lead” periodically as designated by their manager
• Attend all Belfor sponsored training courses