Water Meter Tech I at City of Loveland

Loveland, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

34.32

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Water meter installation, Plumbing, AMI system maintenance, Troubleshooting, Customer service, GIS mapping, Electronic work order systems, Water distribution systems, Excavation, Data collection, Infrastructure repair, Technical support, Safety compliance, Field operations, Communication

Industry

Government Administration

Description

Job Summary: Our Water Meter Tech I performs installation, maintenance, testing, and repair of ¾” to 6” water meters for the City of Loveland Utilities. Assists with customer concerns, meter investigations, and general water distribution system maintenance. Assist staff performing water taps ranging from 3/4" to 2", and sewer taps, 4" and 6". Installs, deploys, programs, troubleshoots, and maintains the water AMI system, including endpoints and related communication infrastructure, to ensure accurate data collection and system reliability. Provides professional customer service by responding to water-related inquiries, explaining usage and billing information, and assisting with meter accuracy, leak concerns, and other water service issues. After six months, the incumbent will actively participate in the after-hours duty rotation, playing a key role in keeping the City’s water system running smoothly, with the added benefit of overtime and extra compensation. The salary range for this position is $25.42 - $34.32 per hour with a hiring range of $25.42 - $29.87, depending on qualifications and experience. This opportunity will be available to applicants until filled. A current resume is required, and a cover letter is preferred. Apply today to join more than 800 employees who work to meet the core values of: * Accountability & Integrity * Transparency & Honoring the Public Trust * Collaboration, Innovation * Safety * Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. Please view our video Working at Loveland [https://youtu.be/Ds-iL_GT0tw] to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions: * Assembles, installs, maintains, tests, exchanges and repairs ¾” to 6” water meters. * Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. * Operates meter test bench to verify accuracy of meters. * Maintains precise records and information with respect to meter history and performance. * Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. * Uses a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. * Upgrade existing water infrastructure to meet current standards. * Repair, install, or maintain water meter appurtenances. * Provides technical support to utility billing and meter reading. * Assists with coordination of projects or problems of adjacent water districts. * Assists with capital project infrastructure work. * Assists water operations with water main breaks, service line repairs, jetting and sewer backups. * Assists with maintenance and repairs on large PRV’s. * Assists with installation and deployment of a water AMI system. * Maintains and repairs future AMI system endpoints and infrastructure. * Understands and follows local and state drinking water regulations. Other Job Functions: * Provides feedback and information to supervisor to support budget development, capital planning, and special projects related to water distribution and metering infrastructure. * Performs routine inspection, preventive maintenance, and minor repairs on assigned equipment and vehicles to ensure safe and reliable operations. * Utilizes electronic service order systems to receive, document, and close work orders, ensuring accurate recordkeeping and timely response to customer requests. * Uses digital mapping tools and GIS software to locate water mains, services, valves, meters, and other distribution system assets, and updates records as needed. * Operates and interfaces with electronic field equipment, including handheld devices, meter programming tools, and AMI (Advanced Metering Infrastructure) technology for meter installation, configuration, troubleshooting, and data verification. * Assists with deployment, maintenance, and troubleshooting of water AMI endpoints and communication devices to support accurate meter data collection and transmission. * May assist with the cross-connection control program by surveying single-family residences for potential cross-connections, documenting findings electronically, and supporting compliance with applicable state and local regulations. * Performs other duties as assigned. Job Level and Management Expectations: * There are no supervisory/manager expectations for this role. Qualifications: Education: * Required: High School Diploma/GED Experience: * Required: 1 Year: Experience in water utilities, irrigation systems, underground utility installation, or a related field is required. * Preferred: One (1) year of familiarity with water distribution systems, basic plumbing principles, meter installation, and safe excavation practices is desirable. * Preferred: Experience working around buried utilities and interacting with customers in a service-oriented environment is a plus. * Preferred: Experience using hand tools, basic computer systems, electronic work order programs, and the ability to learn AMI technology, GIS mapping, and meter data collection systems is desirable. Certifications: * Must possess a valid driver's license. * Colorado Class I Water Distribution Certificate preferred, must acquire within six (6) months of hire. * Confined Space training/certificate preferred, must acquire within six (6) months of hire. * Trenching and Excavating training/certificate preferred, must acquire within six (6) months of hire. * Cross Connection Control Tester Certification preferred. * Colorado Class 1 Collections Operator Certificate preferred. Knowledge, Skills, and Abilities: * Basic knowledge of water meters, taps, meter installations, and basic plumbing. * Basic knowledge of design specifications and practical applications. * Intermediate proficiency in the use of electronic work order management systems, digital mapping applications, and Advanced Metering Infrastructure (AMI) equipment and related field technology. Ability to become Familiar with City codes and development standards with respect to tap and meter installations. * Ability to effectively communicate verbally and in writing with customers and co-workers. * Ability to proficiently operate mobile communication devices, including smartphones, two-way radios, and utility-specific applications, to support field operations and effective team coordination. * Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry or emotional customers. * Ability to work in confined spaces. * Knowledge of pipeline construction and safety preferred. * Knowledge of water distribution systems, construction and maintenance preferred. Physical Demands and Working Conditions: * Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. * Frequent: Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. * Frequent: Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. * Frequent: Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Working Environment: * Occasional: Exposure to hazards that are predictable or well protected against. * Frequent: Exposure to heat and noise along with working outside in the elements. * Frequent: Exposure to routine office noise and equipment. * Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. * Occasional: Exposure to marginal to moderate conditions that are unpredictable and may lead to injury. * Occasional: Exposure to hazardous conditions that may lead to workplace injury such as working in heights, exposure to fly ash and/or energized electrical equipment. Additional Working Demands / Conditions: Incumbent is subject to call-back work and must be capable of responding to emergency situations upon short notice. Mandatory duty rotation will include after-hours and weekend work, and incumbent must be able to make competent decisions while on duty. May be required to be available by cellular phone 7 days a week. Incumbent must be able to respond within 30-minutes to the intersection of U.S. Highway 287 and U.S. Highway 34. Continuous Floating Holiday - This position may work evenings, weekends, and holidays. As a result, the position is eligible for Continuous Floating Holiday. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: * Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) * A Dedicated, exclusive Employee Health and Wellness Center * Discounted Chilson Center passes * Paid vacation, holidays, floating holidays, and medical leave * Flexible spending including Dependent Care * Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage * Retirement 401a, 457, Roth (pre-& post tax) and company match * A Comprehensive Employee Assistance Program * Voluntary 529 College Invest program * Tuition Reimbursement * Employee Referral Program * Personal and Professional Development opportunities * Employee Recognition Program * Exceptional work-life balance * Market based pay & regular performance reviews * Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. [https://www.lovgov.org/home/showdocument?id=58934&t=638239815003552559] Learn more about your right to work. [https://www.lovgov.org/home/showdocument?id=58936&t=638239815367780509] Visit E-Verify.gov [https://www.e-verify.gov/employees] for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.

Responsibilities

The Water Meter Tech I is responsible for the installation, maintenance, and repair of water meters and related infrastructure. They also provide technical support for billing, perform field investigations, and respond to customer inquiries regarding water service.