Water Serviceperson at Downer Group

Upper Harbour, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fault Finding, Infrastructure Maintenance, Problem Solving, Customer Service, Field Reporting, Incident Response, Wastewater Management, Stormwater Management, Civil Maintenance, Health and Safety Compliance

Industry

Civil Engineering

Description

Te kōwhiringa | The Opportunity We’re looking for a Reactive Water Serviceperson to join our Auckland team, helping maintain the performance and reliability of critical wastewater and stormwater networks. This is a hands-on, fast-moving role where you'll be at the frontline of network operations. From investigating faults and responding to overflows to resolving odour complaints and carrying out routine maintenance, your work will directly support the communities and customers who rely on these essential services every day. You'll take ownership of fault response activities from investigation through to remediation and reinstatement, ensuring work is completed safely, efficiently and in line with contract requirements and Downer standard operating procedures. The role also involves customer interaction, incident response and participation in a standby and callout roster. Working closely with supervisors, team members, subcontractors and clients, you'll help deliver high-quality outcomes while maintaining strong safety, environmental and customer service standards. Accurate field reporting, sound judgement and a proactive approach to problem-solving will be key to your success. If you enjoy variety, thrive in a field-based environment and take pride in solving problems that make a real difference to the community, this could be the opportunity for you. Mōu koe | About You You will bring: * Experience in infrastructure, utilities or civil maintenance environments * Strong fault-finding, investigation and problem-solving skills * The ability to communicate effectively with customers, stakeholders and team members * Experience working with mobile field devices and completing accurate reporting and documentation * A proactive approach with the ability to work independently and as part of a team * A strong commitment to health, safety and environmental responsibilities * Full Class 1 licence, with Class 2 and Road Traffic Worker qualifications advantageous * A customer-focused mindset and the ability to remain calm under pressure You’re motivated, dependable and enjoy being out in the field. You take ownership of your work, adapt well to changing priorities and are committed to delivering safe, quality outcomes every day. Ko wai mātou | Our Organisation Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople. Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone. Me pēhea ki te tono | How to Apply If this sounds like the opportunity for you, please submit your application online via the advertisement – email applications will not be accepted.

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Responsibilities

Maintain the performance and reliability of wastewater and stormwater networks by investigating faults and responding to overflows. Manage the full lifecycle of fault response from initial investigation through to remediation and reinstatement.