Water Softener Service Technician at ABC Home & Commercial Services

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

75000.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Water Softener Experience, Customer Service, Communication, Electronic Device Proficiency, Workload Prioritization, Pressure Handling, Self-Motivated, Soldering, Pipe-Threading, Pro-Press Tools, Water Leak Detection, Water Quality Testing, System Diagnosis, Flat Rate Quoting, Paperwork Submission, Code Application

Industry

Consumer Services

Description

Description First year potential $50k - $75k based on performance Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW. Water Softener experience required - at least 1 year minimum. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now! How You'll Make an Impact: As ABC’s Water Softener Service Technician (WQ), you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service. Requirements What You'll Bring: Water Softener experience required - at least 1 year minimum. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Class I, II, or III Water Treatment license, or the ability to obtain one. Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. Dependable and self-motivated with desire to work year-round. Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job. Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs. Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner. Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes. Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters. Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain necessary licenses or certifications and complete required continuing education. Maintain a professional attitude at all times with customers, fellow employees and supervisors. Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it. ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts a comprehensive criminal background check, along with a Motor Vehicle Report (MVR) review. Must hold a valid driver’s license issued at least five (5) years prior to the date of application. If your current Texas driver’s license was issued less than five years ago due to a recent out-of-state transfer, you will be required to provide a Motor Vehicle Report (MVR) from your previous state of residence. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company’s operations.

Responsibilities

The technician will be responsible for selling, installing, repairing, and maintaining water treatment and filtration systems while ensuring professional customer service and adherence to all applicable codes. This includes accurately diagnosing water quality issues, recommending solutions, quoting jobs using a flat rate book, collecting payments, and completing all required paperwork accurately.