Waterfront Aquatics Director, Camp Grossman at JCC Greater Boston

Dover, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

35.0

Posted On

31 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Aquatics Management, Lifeguarding, Swim Instruction, Customer Service, Staff Training, Emergency Response, Communication, Team Collaboration, Inventory Management, Scheduling, Problem Solving, Relationship Building, Safety Protocols, Time Management, Leadership, Organizational Skills

Industry

Non-profit Organizations

Description

As the Camp Grossman Waterfront Director, you’ll be the heartbeat of all things aquatic at camp. We’re looking for an enthusiastic, safety-minded individual to lead our waterfront program and inspire a love for swimming, boating, and water safety in every camper. This is a leadership opportunity where your passion for aquatics and your commitment to youth development make a lasting impact. Under the direction of the Senior Aquatics Director, the Camp Grossman Waterfront Director is the primary liaison between JCC Greater Boston’s Aquatics Department and Camp Grossman. The Waterfront Director will be responsible for bringing Camp Grossman Waterfront operations into alignment with JCC Greater Boston‘s Aquatics Department standards, policies and procedures as they plan, monitor, and supervise all aspects of the Camp Grossman Waterfront operations. This includes but is not limited to: supervision of lifeguards and swim instructors, equipment and inventory management; customer service; staff training; payroll; staff scheduling; lifeguarding; and teaching swim lessons. In accordance with Agency standards, the Waterfront Operations Director will take responsibility to collaborate with other departments to ensure highest standards of safety, customer service, collaborative problem solving and optimal member/customer/camper experience at all times. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary responsibilities include, and are not limited to: RESPONSIBILITIES & DUTIES Oversee all aspects of the day-to-day operations of the Waterfront: Provides beach presence for both staff and campers, in order to ensure safety and excellent customer service at all times. Effectively manages all aspects of the season opening and closing of the Waterfront. Acts as “On Call” staff person during off hours to troubleshoot operational and staffing issues that may arise. Act as a substitute for absent guards or instructors when needed. • Performs swim instruction as needed for all programs. Performs swim instruction as needed for all programs. Coordinates staff, camp participants and waterfront schedules for each of the programs/activities taaking into account the daily camp schedule as a whole. Ensures proper staff to participant ratios are adhered to regarding free and instructional swim. Oversees swim class logistics. Orchestrate level advancements, class enrollment, and skill progressions into iClass. Manage external email communications with families regarding student progress, and any other questions regarding swim lessons. Ensure class curriculum are followed in accordance with LKSA model. Ensures proper storage, maintenance, and usage of all PFDs, including lifejackets, ring buoys, and lifeguard tubes Manages and maintains lifeguarding materials, including waist pouches, whistles, goggles, etc. And coordinates with the Program Director to order new waterfront supplies Train and manage waterfront staff in all aspects of swim programming Manage emergency action plan documentation for the Waterfront. Act as Aquatics liaison across the JCC Greater Boston and Camp Grossman Campuses. Facilitates seamless handoff for users of Camp Aquatics programs and year-round JCC Aquatics programs. Other duties as assigned. Standard staff expectations: Actively create a welcoming dynamic where each individual is seen, respected and welcomed. Actively participate as an essential member of the Camp and Aquatics teams. Support JCC Greater Boston’s mission, vision, and values including through personal role modeling and contribute to the overall organizational success. Attend JCCGB All Staff meetings, and other meetings and trainings as assigned. Other duties as assigned. Supervisory Responsibilities: Aquatics lifeguards, swim instructors, class supervisors/admin as assigned. Schedules and trains lifeguards and instructors. Supervises and evaluates part-time aquatic staff, observing lifeguards and swim instructors in order to maintain a high level of instruction and safety. Trains all lifeguards on emergency response scenarios and expectations. Ensures all swim instructors are properly trained in the JCC safety and Aquatics protocols for safety and customer service. Performs all aspects of time and attendance reporting for payroll for each of the program staff supervisees: responsible for aquatics lifeguards and instructor payroll on a bi-weekly basis. Coordinates and administers in-service training for lifeguards and instructors on a biweekly basis, when possible, as well as customer service training. Attends all relevant meetings, including leadership, supervisory, and all-staff meetings. Including but not limited to three Sundays: orientation, Visiting Day (families swim), and Family Day; and some night events. This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! JOB DETAILS: We are an outdoor camp, located on beautiful, wooded property in Dover, MA. This is an exempt, full-time, hourly position, Monday - Friday, for the camp season (June 29 - August 28). Offering great perks, including JCC Health & Fitness center access, a supportive, vibrant in-person work environment, and a competitive starting pay rate between $32 -$35 per hour. The pay rate offered will ultimately be determined by relevant qualifications, experience and JCC's internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/ JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups. Education and Experience: BS in Health, Fitness and/or Recreation required and a minimum of three years of experience working in Aquatics. An equivalent combination of education and experience may satisfy criteria at the sole discretion of the JCC. Certifications required: Red Cross Waterfront Lifeguarding/, CPR, First Aid and AED, LGI, LKSA (SwimRight Method) Must be a proficient swimmer and able to perform water safety rescues. Aquatics supervisory and budgeting experience desired. Skills and Abilities: Must have management and supervisory skills. Computer skills (e-mail, Word and Excel) are required. Must be able to learn scheduling software and CRM. Ability to work with multiple departments to plan, schedule, and coordinate programs. Excellent customer service and communications skills are required. • Serves as a positive role model for supervisees. • Exceptionally strong relationship builder capable of developing meaningful connections with families, children, and staff; exceptional customer service skills. • A commitment to excellent customer service. • Ability to work collaboratively across the organization. • A willingness to engage in ongoing staff learning and training. • An attitude that strives to meet JCC goals and objectives. • Ability to perform many tasks in a busy environment. Must be able to work nights, occasional weekends, and be on-call when not on the premises. There is a potential for year-round work in the Aquatics Department at the JCC based on the qualifications of the candidate. Physical Requirements: Must be able to lift small children in and out of water. Ability to perform all duties (physically). Ability to work many hours in a hot outdoor beach setting (temperature and atmosphere). ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. JCCGB Perks! Each employee is eligible for a free individual access to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more, including: Use of the Fitness Center at Leventhal-Sidman Access to group fit classes, Arts & Culture adult programming at member rates, Discounts on a variety JCCGB's fitness/wellness programs and services Free wellness events! Benefits are subject to review and change by the Organization, and plan documents are the primary determinant. A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on: Supportive colleagues Team camaraderie How their managers treat them Individual autonomy Knowing what their work contributes to and how it impacts others Pride in working for the JCC Program and service quality Holding ourselves accountable Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.

Responsibilities

The Waterfront Aquatics Director oversees all aspects of the day-to-day operations of the waterfront, ensuring safety and excellent customer service. This role includes managing staff, swim instruction, and coordinating schedules for various programs.