SUMMARY:

As a Finance Administration Assistant, you’ll play a vital role in our Waterlink team by managing all finance services. This includes handling the complete invoicing cycle - from raising and processing payments to efficiently resolving queries and managing credits or refunds.
You’ll also be responsible for monitoring and recording all contractor time claims and their associated paperwork. Your ability to collaborate and support your colleagues will be essential to ensuring the entire department meets its targets and objectives.

SKILLS/QUALIFICATIONS/EXPERIENCE:

• Previous customer service and Finance experience essential.
• Good knowledge of Microsoft/Google packages, especially Excel/Sheets and Word/Docs.
• GCSE grades A-C standard or equivalent.
• Strong organisational and communication skills.

• Respond to enquiries and queries in a professional and efficient manner.
• To competently deal with sensitive card data information and take relevant correct payments and raise required paperwork and invoices on return.
• To match, code and process received sales invoices, ensure suppliers are paid on a timely basis.
• Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales.
• To raise credits and refunds as required.
• To invoice, request PO’S and deal with the finance element of aerial access requests.
• Prioritise work to ensure that targets are achieved.
• To monitor, oversee and record all contractors invoices, time claims and other associated paperwork.
• To monitor the Waterlink and SEW GP finance systems, to ensure that Waterlink remains on top of all finance processes.
• Act as the initial escalation point for queries or complaints.
• To support the Waterlink Finance lead at month and year end with account processes.