QUALIFICATIONS & EXPECTATIONS

• Promotes teamwork, and supports other team members, departments and locations to ensure the customer has a seamless experience through the sale.
• Customer satisfaction, both internal and external
• Computer Knowledge
• Attention to Detail
• Inventory turns
• Customer Service
• Inventory accuracy
• Lift up to 10 lbs. frequently
• Organization of inventory and merchandising quality
• Seated, Stooping, Climbing
• Working in varying conditions including indoor and outdoor.

DUTIES & RESPONSIBILITIES

• Identifies the customer needs and fulfills them by helping customers select the best watersports and/or accessory solutions.
• Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers
• Effectively communicates with customers & Wake Hut team on a timely basis.
• Maintains neat and orderly displays, with accessories and supplies well merchandised to present a professional appearance and increase sales
• Ensures accuracy of inventory, controls shrinkage and obsolescence
• Supports Hagadone Marine Group in the execution of successful boat shows, store and off-site sales/customer events, including accessory sales as appropriate