Wealth Management Operations Vendor Management- Director (AVP) at Morgan Stanley

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

173000.0

Posted On

08 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Improvement, Project Management, Risk Mitigation, Vendor Management, Data Analysis, Communication, Relationship Management, Operational Efficiency, Compliance Policies, Organizational Skills, Analytical Skills, Detail-Oriented, Self-Motivated, Technology Development, Financial Reporting, Quality Reviews

Industry

Financial Services

Description

Manage complex processes and/or support significant process management/project efforts Lead in process improvement, project management or technology development and testing across multiple teams and/or divisions Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution Leading small and medium-scale projects within Wealth Management Operations vendor services. Ability to identify opportunities in supplier expense or to gain operational efficiencies while managing risk. Communication with senior management to provide vendor service reporting and escalation. Partnering with Operations, Technology and Field stakeholders in managing various special project initiatives. Focus on risk mitigation and reporting across WM Operations, WM Risk, WM Business and Firmwide. Partner with Sourcing to execute vendor contract renewals, amendments, task orders and monitor contract expiry. Developing objective, data driven recommendations wherever possible. Monthly/Quarterly Reporting - vendor oversight/performance, opportunities, financials, Includes meeting minutes, SLAs, RAG Ratings, Firmwide issues. Monthly CORR Reporting for vendor incidents. Vendor Incident Tracker/Corrective Action Reporting & Quality Reviews. Smaart Invoice processing and reconciliation, approval routing. iShield Monitoring and provide Key updates of program changes to relevant internal stakeholders and Produce Bi-weekly Vendor Management SPOC Reporting to Assist Service Owners to understand and address unfavorable Control Group Assessment findings. Coordinate SPAR Assessments with Control Group Assessment Teams, Service Owners and Technology and Risk and Collaborate with Service Owner, if unfavorable (Weak) assessment can be remediated by reviewing Case Closure Reports. Conduct annual vendor onsite visits for critical ranked vendors. Collection of vendors annual SSAE18 / SOC1 documentation. Coordinate review and acceptance with Service Owners & Risk to Populate Due Diligence Matrix and store in repository for evidencing and Participate in Audit Review Requests. Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures Ability to think commercially, understand the impact of initiatives, risks on the operational budget Ability to address non-standard issues within area of expertise Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you Strong organizational and analytical skills and the ability to effectively summarize findings, both verbally and in writing, in a clear and concise manner. Strong relationship management skills. Detail-oriented and highly motivated. Ability to work effectively with minimal supervision At least 6 years' relevant experience would generally be expected to find the skills required for this role Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $120,000 and $173,000 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Responsibilities

Manage complex processes and lead in process improvement and project management within Wealth Management Operations vendor services. Analyze complex issues, identify risks, and propose actions while communicating with senior management and partnering with various stakeholders.