HELPFUL SKILLS AND QUALIFICATIONS

Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in web analytics, digital performance reporting, or online customer journey analysis
• Strong understanding of tools such as Google Analytics
• High attention to detail and a strong commitment to data quality and integrity
• Ability to translate digital performance data into clear, actionable insight
• Strong prioritisation and organisational skills, with the ability to handle multiple tasks and collaborators

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

• Monitor and analyse website traffic, user behaviour, and performance metrics using tools like Google Analytics
• Track, measure and report on Key performance Indicators
• Create and maintain dashboards and regular performance reports for stakeholders
• Identify trends, gaps and opportunities in website performance and user journeys.
• Use statistical analysis and reports to create future strategies
• Provide actionable recommendations to improve site usability, SEO, content effectiveness and conversion rates
• Work closely with marketing to establish campaign tracking
• Collaborate with development team to ensure proper tagging and data collection implementations.
• Evaluate the impact of changes and campaigns on web performance.
• Stay current with industry best practices, tools, and trends in digital analytics.