WHO ARE WE

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.

KEY EXPERIENCE REQUIRED:

• Managing website content within enterprise-level CMS platforms, ideally Optimizely
• Collaborating across digital, UX/UI, content, product and/or software teams to deliver high-quality digital experiences
• Using data to inform decisions — with a strong understanding of tools such as Google Analytics and Google Search Console
• Supporting and guiding stakeholders through web content creation, optimisation, and platform best practice
• Championing SEO, accessibility, and brand consistency in all aspects of web delivery
• Identifying opportunities for digital improvement, optimisation, and user-journey enhancement
• Managing multiple workstreams simultaneously, including content updates, stakeholder requests, and platform support
  Competitive salary
  Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies

ABOUT THE ROLE

Knight Frank is looking to hire a Website Manager to effectively manage and optimise our websites, through collaboration, effective content management and data-driven improvements.

ROLE:

Knight Frank is seeking a Website Manager to enhance the performance and user experience of our global websites. You’ll collaborate across teams to optimise content, improve user journeys, and ensure high digital standards. A passion for digital, strong CMS knowledge, and a proactive, collaborative mindset are key to delivering a premium, client-first experience.

RESPONSIBILITIES:

• Accountable for the day-to-day management and optimisation of content on knightfrank.co.uk and knightfrank.com on Optimizely and Yext
• Ensure all pages and updates are delivered in line with UX page recipes, brand guidelines, and digital best practices
• Collaborate with UX/UI and Content teams to maintain a consistent, user-focused digital experience
• Collaborate with the Analytics team to continuously monitor and optimise website performance
• Work with stakeholders to understand digital content needs and gather high-level requirements for new pages and features
• Support the management of legacy platforms, while assisting in transitions to newer systems
• Participate in bug triage sessions, supporting prioritisation and resolution of issues while keeping relevant teams informed
• Provide guidance, documentation, and day-to-day support for CMS users across the business
• Identify opportunities for testing, optimisation, and improved use of content components across key customer journeys
• Act as a key liaison between business teams and the Digital function, ensuring stakeholder requirements are clearly understood and executed