Web Technical Support at Keysight Technologies - Hong Kong

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Asp.net, C#, Python, Html, Javascript, Css, Angular js, Nodejs, Reactjs, Sql server, Oracle, Mysql, Web application development, Technical support, Problem-solving, Communication

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities As part of the KGS Global Customer Operations (GCO) - Global Business Service (GBS) team, the job role is: To provide 2nd/3rd Level Web/Technical Production Support of eBusiness Web Tools for our Keysight customer base. Design, Development, Testing and general technical Support / maintenance of web applications/portals. Work with different businesses, vendors and internal customers to provide effective and timely support. Should act as a Technical and Business consultant for the projects assigned. Should be flexible to work 24 x 5 as per job requirements. To provide end to end support on customer queries over email/phone. Work with deadlines and should meet 100% SLA. Co-ordinate and manage end to end delivery. Qualifications B.E/B.Tech/MCA/GNIIT in computers, EC, telecommunications or other related streams with minimum 3-5 years of working experience in web domain with following skills: Strong coding/development knowledge of one or more of the server-side technologies [ASP, ASP.Net, C#, JSP, Servlets, ColdFusion, Python] and front-end technologies/frameworks like Bootstrap, HTML, DHTML, VBScript, JavaScript, CSS, Angular JS, NodeJS is must. Prior working experience on ReactJS framework is highly preferred. Good working knowledge of any of the database like MS Access, SQL server, Oracle, MySQL is a must with minimum Database Administration. Should have proven expertise on handling, application/module development, implementation & support of Web applications and/or cloud-based web solution. Superior listening, communication and problem-solving skills. Ability to investigate and resolve customer issues. Self-motivated; works independently with minimum direction in a distributed team environment. Strong technical skills to understand complex web architecture and deliver an integrated IT solution against a business requirement. Quick learner, strong team player with strong logic & analytical aptitude. Person should be willing to take Initiative and challenges in work. Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Responsibilities

Provide 2nd/3rd level technical production support for eBusiness web tools and applications. Coordinate end-to-end delivery while working with internal customers and vendors to meet service level agreements.