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Website CRM and eCommerce Specialist at Ford Motor Company

Pretoria, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Web Analytics, Project Management, Stakeholder Management, CRM, eCommerce, Digital Marketing, Lead Management, Data Analysis, Cross-functional Collaboration, Digital Strategy, Relationship Management, Presentation Skills

Industry

Motor Vehicle Manufacturing

Description

 Strategic & Analytical Mindset: Strong capabilities in web analytics, with the ability to translate complex data and behavioral insights into clear, actionable digital strategies. Digital & Project Management Skills: Experience coordinating and executing website development projects with internal teams and external agencies, ensuring alignment with brand standards.  Stakeholder & Relationship Management: Proven ability to act as a key liaison between internal skill teams, agency partners, Dealers, and various Sales & Marketing stakeholders. • Results-Driven & Adaptable: A strong drive for results, excellent multitasking abilities, and the resilience to manage multiple digital initiatives under tight deadlines.  Collaboration & Communication: Exceptional presentation, communication, and interpersonal skills, with a natural ability to collaborate cross-functionally across diverse teams. At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation. Marketing, Sales & Service plays an important role in Ford’s revitalization as a modern, progressive vehicle and mobility services company delivering a trusted customer experience. Candidates should have a vast depth of knowledge and expertise in implications of data and taking actions based on those, as well as have a passion for the lifetime value of a customer. Ford MS&S embraces an audience-first mindset and way of doing business that improves customer loyalty, vehicle repurchase, as well as additional sales of vehicles, parts, accessories and services. We are the eyes, ears and voices of Ford, meeting customer demand by delivering the right products to the right dealers at the right time.

Responsibilities

The specialist will manage the digital ecosystem, CRM, and lead management strategy for Ford South Africa. They will act as a bridge between local marketing, agency partners, and the International Markets Group Central Team.