SALES & MARKETING - GROUP SALES & EVENTS

The Langham, London; Europe’s first Grand Hotel, is currently recruiting for a Wedding and Social Events Sales Manager to join our talented Sales & Marketing team. We are looking for a true hospitality professional with the flair to deliver service at the highest level.

In the role of the Wedding and Social Events Sales Manager, your key focus will be to:

• effectively handle incoming wedding/social event enquiries in accordance with the Langham standards, response times and catering selling guidelines.
• successfully plan and execute all social events, including, but not limited to weddings, celebratory events, charity galas, awards ceremonies etc.
• work closely with the client/organiser throughout the process of planning and during the actual event
• carry out site visits and menu tastings
• prepare the event BEOs and participate in daily/weekly BEO meetings
• communicate and work closely with internal departments such as Reservations, Kitchens, Sales etc.
• undertake post-event follow-up calls to show client support, solicit and address feedback and discover future booking opportunities
• develop proactive sales initiatives and business development opportunities for weddings and social events

Do you have? –

• previous experience within events in a hotel environment (essential)
• previous experience of working within the weddings and social events market (desirable)
• excellent customer service skills
• strong administrative and organisation skills
• great attention to detail
• ability to work under pressure and multi-task a number of different activities
• strong business development acumen and ideas for growing this particular market
• previous use of Opera and Salesforce systems (desirable)

• effectively handle incoming wedding/social event enquiries in accordance with the Langham standards, response times and catering selling guidelines.
• successfully plan and execute all social events, including, but not limited to weddings, celebratory events, charity galas, awards ceremonies etc.
• work closely with the client/organiser throughout the process of planning and during the actual event
• carry out site visits and menu tastings
• prepare the event BEOs and participate in daily/weekly BEO meetings
• communicate and work closely with internal departments such as Reservations, Kitchens, Sales etc.
• undertake post-event follow-up calls to show client support, solicit and address feedback and discover future booking opportunities
• develop proactive sales initiatives and business development opportunities for weddings and social event