REQUIREMENTS

• Proven experience in events, hospitality, or a similar sales-driven role.
• Strong communication and interpersonal skills with a professional and friendly approach.
• Excellent computer proficiency; knowledge of hotel operations is an advantage.
• Exceptional organisational and administrative abilities with keen attention to detail.
• Ability to work a flexible schedule, including weekends and midweek shifts.
• Passion for delivering outstanding customer experiences.

ABOUT THE ROLE

BrookLodge & Macreddin Village is expanding its Weddings Team and is seeking an experienced professional in the events and hospitality industry. This is an excellent opportunity for a dynamic and customer-focused individual with a strong sales background to join our passionate team.

KEY RESPONSIBILITIES

• Manage the full sales and event process, from initial enquiry to post-event follow-up.
• Work closely with wedding couples, event organisers, and internal operational managers to ensure seamless event execution.
• Maintain high standards within the Sales & Events department, ensuring exceptional customer service at all stages.
• Handle administrative tasks efficiently, ensuring accurate documentation and communication.
• Contribute to sales efforts by converting enquiries into bookings and maximising revenue opportunities.
• Assist with on-the-day coordination of weddings and events as needed.