REQUIREMENTS

• Previous experience in events, hospitality, or a sales-focused role.
• Excellent communication and interpersonal skills, with a confident and personable manner.
• Strong computer skills; familiarity with hotel systems is an advantage.
• Highly organised with exceptional administrative abilities and attention to detail.
• Flexibility to work weekends, midweek shifts, and varied hours as business needs require.
• Genuine passion for delivering memorable guest experiences and event excellence.

ABOUT THE ROLE

BrookLodge & Macreddin Village is expanding its Weddings Team and is looking for an experienced, dynamic, and customer-focused professional to join our dedicated Sales & Events department. This is an exciting opportunity for a driven individual with a strong background in events, hospitality, or sales to play a key role in delivering exceptional weddings in a unique village setting.

KEY RESPONSIBILITIES

• Manage the complete wedding and event lifecycle from initial enquiry to post-event follow-up.
• Build and maintain strong relationships with wedding couples and event organisers, ensuring a personalised and professional service.
• Liaise effectively with internal departments to guarantee smooth coordination and delivery of events.
• Consistently uphold high standards in customer service and event management within the Sales & Events team.
• Maintain accurate records and documentation to support seamless communication and administration.
• Convert enquiries into confirmed bookings, contributing to overall revenue goals.
• Support on-the-day coordination and execution of weddings and events as required.