Responsibilities

• Ensuring outstanding customer service.
• Administration, such as answering the phone and replying to emails.
• Event planning, production, delivering elements within time limits
• Liaise with clients identify their needs and meet their expectations.
• Coordinate suppliers and ensure the wedding day runs smoothly
• Communicating, maintaining and developing client relationships
• Liaise with suppliers – entertainment, florists, cakes etc
• MC for the couple on the wedding day.
• Proactively handle any arising issues and troubleshoot any emerging problems on the wedding day.
• Sales – conduct viewings at the venue.
• Working with new and existing clients to ensure they have the best possible experience and service from the enquiry stage right through to after their wedding
• Ensuring a clean and tidy working environment
• Reporting any faults or maintenance issues
• Willing to cover other team members holiday request