Are you passionate about delivering exceptional hospitality in a refined dining setting? We are seeking a dynamic and customer-focused individual to join our team as a Host in WOW Hospitality’s newest fine dining establishment.
Responsibilities:
Warm Welcome: Greet guests with a genuine and welcoming demeanor, creating a positive first impression.
Reservation Management: Efficiently manage and organize reservations, ensuring a smooth flow of guests during peak hours.
Seating Arrangements: Strategically seat guests to optimize table turnover and create a balanced dining room atmosphere.
Communication Skills: Effectively communicate with guests, servers, and management to ensure a seamless dining experience.
Managing phone lines.
Guest Assistance: Provide assistance to guests, answering inquiries about the menu, special requests, and any other needs they may have on the phone or in person.
Maintain Lobby Appearance: Keep the lobby and waiting areas immaculate, reflecting the sophistication of our establishment.
Team Collaboration: Work collaboratively with servers, kitchen staff, and management to guarantee exceptional service.
Problem Resolution: Address and resolve any guest concerns or issues promptly and professionally.
Qualifications:
Experience: Previous experience in a fine dining or upscale restaurant setting is preferred, but no necessary.
Hospitality Skills: Possess excellent customer service and communication skills, with a focus on creating a positive and memorable experience.
Organizational Skills: Ability to manage reservations efficiently and coordinate seating arrangements effectively.
Adaptability: Thrive in a fast-paced environment and remain calm under pressure.
Team Player: Collaborate effectively with team members to ensure a cohesive and exceptional guest experience.
If you are a motivated individual who shares our commitment to providing unparalleled service in a fine dining environment, we invite you to apply.
We look forward to welcoming a new member to our team who will contribute to the continued success of our fine dining establishment.
Job Types: Full-time, Part-time, Permanent
Pay: From $15.80 per hour
Expected hours: 25 – 35 per week

Benefits:

• Discounted or free food
• Flexible schedule
• On-site gym
• On-site parking

Experience:

• Hospitality: 1 year (required)

Work Location: In perso

Please refer the Job description for details