Weekend Admissions Coordinator at Advanced Health Care of Henderson

Glendale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

24.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Admissions Coordination, Intake Coordination, Customer Service, Regulatory Compliance, Communication, Interpersonal Skills, Organizational Skills, Time Management, Empathy, Adaptability, MS Office Proficiency, Confidentiality, Insurance Verification, Case Management Coordination

Industry

Hospitals and Health Care

Description

Description The Admissions Coordinator will oversee the admissions process for our facility. The Admissions Coordinator plays a critical role in ensuring a smooth transition for residents and families from initial inquiry through admission and serves as a liaison between the facility and external stakeholders. Schedule: Part-Time, Weekends, Saturday & Sunday 7:30 AM - 5:00 PM Primary Responsibilities and Duties: Serve as the primary point of contact for inquiries and referrals from hospitals, physicians, families, and community members regarding admissions to the facility. Conduct pre-admission screenings and assessments to evaluate potential residents’ eligibility, care needs, preferences, and expectations. Coordinate admissions inquiries and tours, scheduling appointments, conducting facility tours, and providing information about services, amenities, and policies. Obtain and review medical records, insurance information, advance directives, and other relevant documentation to ensure compliance with regulatory requirements and timely facility admissions. Communicate with residents, families, and responsible parties to gather information, address concerns, and provide support throughout the admissions process. Coordinate with external partners, including hospitals, home health agencies, hospice providers, and case managers, to facilitate referrals, transitions, and continuity of care. Verify insurance coverage, obtain authorizations, and coordinate financial arrangements with residents, families, and third-party payers, ensuring accuracy and compliance with billing and reimbursement policies. Provide orientation and support to new residents and families, including introducing them to staff, explaining facility policies and procedures, and addressing questions or concerns. Requirements Job Qualifications: 1+ years of previous experience in admissions, intake coordination, or customer service roles, preferably in a healthcare or senior living setting. Knowledge of regulatory requirements and documentation standards related to skilled nursing facility admissions, including Medicare and Medicaid regulations. Strong communication and interpersonal skills, with the ability to build rapport with diverse individuals, including residents, families, healthcare professionals, team members, and community partners. Excellent organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Compassion, empathy, and sensitivity to the needs of older adults and their families during the admission process. Ability to work independently and as part of a team in a fast-paced environment, demonstrating flexibility and adaptability to changing priorities and demands. Proficiency in MS Office (MS Excel and MS Word in particular). Ability to maintain confidentiality of sensitive information and handle confidential materials with discretion. 2 step Tuberculosis Test Arizona Fingerprint Card Familiarity with Online Referral Programs is preferred. Physical Requirements: Work performed in a medical setting due to the need to work directly with other employees, residents, and their families. Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, and twist. Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. Stamina to stand and walk for extended periods while conducting tours, completing paperwork and assisting with resident admissions. Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager. Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Responsibilities

The Admissions Coordinator acts as the main contact for inquiries and referrals, conducting pre-admission screenings and coordinating tours and facility admissions. This role involves gathering necessary documentation, communicating with families, and coordinating with external partners for smooth transitions of care.