SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQIRED:

• Must be eighteen (18) years of age.
• Demonstrate sympathetic attitude toward caring for others.
• Previous experience in private duty home care preferred.
• Ability to listen and communicate clearly, fluently and diplomatically orally and in writing.
• Ability to remain flexible, resilient, calm and maintain a sense of humor; and present a well-groomed professional image.
• Ability to generate goodwill for the organization and its management among staff, clients, and referral sources. Demonstrate a strong commitment to client service excellence.
• Possess and maintain good physical and mental health, including current TB testing.
• U.S. Citizen or evidence of valid Alien Work Permit.

• Understand and adhere to information and precautions contained in individual client’s Care Plan.
• Assist the client with personal care activities including: bathing, skin care, back rub, hair care, nail care, dressing and undressing, feeding, oral hygiene, shaving, grooming and bedtime care.
• Assist the client to the bathroom or in use of urinal or bedpan. Keep incontinent clients clean and dry.
• Assist the client with client’s self-administration of medications.
• Assist the client with personal communication skills, as needed.
• Prepare appropriate documentation of the client care or service(s) furnished.
• Report all client and employee incidents/accidents to supervisor immediately.
• Assist the client with supervising exercise, ambulation and transfer activities. Be aware of proper body mechanics.
• Ensure maintenance of a clean, safe, comfortable and healthy environment for the client.
• Observe safety precautions, including: wiping up wet floors, spills and other falling hazards immediately. Also, report safety hazards, frayed electrical cords, unsecured handrails, malfunctioning smoke and carbon monoxide detectors/alarms, defective equipment or environmental hazards to supervisor on the same day of observation.
• Engage in respectful social interaction with client, including friendly conversation and empathic support, as well as, respecting client’s privacy and property.
• Exhibit positive attitude and behavior and demonstrate respect for employees and clients and maintain absolute confidentiality of all information pertaining to clients, clients’ families and employees.
• Respond and attend to client’s requests promptly.
• Communicate effectively with all members of the team.
• Maintain proper hand washing techniques.
• Participate in required in-service training programs to meet regulatory requirements.
• Understand the importance of seeking assistance, as needed, from your supervisor and/or others; demonstrate capability and dependability in following instructions.
• Understand that regular, consistent attendance is necessary to serve clients.
• Accept and fulfill assignments with the Agency; exercise judgment in accepting assignments.
• Perform related duties and responsibilities as deemed appropriate by the management team.