Weekend Concierge at ML-IL ASSOCIATES-IL LLC

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

17.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Communication Skills, Organizational Skills, Clerical Skills, Multitasking, Customer Service

Industry

Real Estate

Description

Description Job description About us Melody Living of Colorado Springs offers Assisted Living and Memory Care services . Our mission of "Residents First" guides decisions and actions each and every day. We seek Team Members who have a positive attitude and strong work ethic to develop a strong culture of teamwork. We are looking for a weekend concierge 8am-6pm Saturday and Sunday. Applicants must be able to work these hours. Please submit your resume today to be part of the Melody Living Team! Reports to: Executive Director Position Summary: Use of strong hospitality focus serves as the first and central point of contact for service-related issues. Answers resident questions and assists residents in making reservations for dining, travel, in- home service referrals, dry cleaning depository, entertainment attractions, events, etc. as applicable. Develops and delivers personalized service. Answer phones, manages in-house mail center and serves as a general referral source. Hiring for Saturday and Sunday 8am-7pm. Essential Duties Screens incoming calls, takes messages and/or forwards calls as appropriate. Greets and signs in all visitors. Greets and provides directions and/or information to residents, visitors, guests, and vendors. Responsible for sorting and distributing internal communications. Provides clerical assistance as needed. Type letters of correspondence, memorandums, reports, forms, etc. Receives event reservations, schedules guest apartment reservations and updates census, resident directory, and other information as directed. Responds to Emergency Call System and building alarm system. Responsible for periodic interior rounds to ensure building is secure and in good order. Received and processes work orders for the Community. Manages office equipment and supplies. Provides effective and courteous service to all residents, guests, and co-workers. Handles resident emergency situations in the absence of the Community Manager. Enters data into the lead management system, maintains accurate record of apartment inventory and prospect files. Other duties as assigned. Requirements Basic Qualifications & Experience High School Diploma or equivalent Working knowledge of multi-extension, multi-line telephone system is required. Prior concierge or hospitality experience strongly preferred. Energetic, enthusiastic, exceptional communication skills. Good organizational skills, follow-up and follow through; must be able to multitask. Minimum one-year experience in a business office environment preferred. Strong clerical skills to include knowledge of computer software (Word, Excel, Outlook, and PowerPoint) preferred. Must be able to read, write and speak the English language. 18 years of age or older Working Conditions / Physical Requirements Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently. Sits, stands, bends, and moves intermittently during working hours. Is subject to frequent interruptions. Interacts with donors, families, volunteers, residents, and numerous other staff members. Job Type: Part-time Salary: From $17.00 per hour Benefits: Paid time off Schedule: 10 hour shift Weekends only

Responsibilities

The Weekend Concierge serves as the first point of contact for residents and visitors, addressing service-related issues and providing personalized assistance. Responsibilities include answering phones, managing mail, and ensuring the building is secure.