Weekend Front Office Porter at HIND Management

Christchurch, Canterbury, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

25.5

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Customer Service, Organizational Skills, Multitasking, Positive Attitude, Luggage Handling, Guest Assistance

Industry

Hospitality

Description

About The Role - Te mahi We are looking for a proactive Weekend Front Office Porter to join our team at Sudima Christchurch City. This is a position that will primarily focus on providing outstanding guest service while supporting the front office operations. This is a part-time role with 5 minimum hours per week at the pay of $25.50 per hour. Shifts will be mainly weekends (Saturday and Sunday), this could include public holidays. Ability to work morning or evening shifts on a rotating roster is essential. Responsibilities | Ngā haepapa Assist guests with check-in and check-out processes. Facilitate luggage handling, ensuring a smooth transition for guests upon arrival and departure. Provide accurate information about hotel services, amenities, and local attractions. Respond promptly to guest requests and inquiries, enhancing their overall experience. Maintain cleanliness and organization in the front office and lobby areas. Collaborate with other hotel departments to ensure guest satisfaction. Valet parking. About You | Ko Koe Tēnei Excellent communication and interpersonal skills. Previous experience in a similar role or customer service is preferred. Ability to work morning and evening, particularly on weekends. Strong organizational skills and ability to multitask effectively. Positive attitude, with a passion for providing exceptional guest service. Must have the right to work in New Zealand. Must have a Full New Zealand Drivers License. He kura te tangata - We are all valued As an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too! Staff discounts at our hotels, restaurants and spas across our network Staff, family and friends rates at our hotels Excellent reward & recognition events Service and anniversary gifts and benefits Wellbeing programme including Health insurance discounts Paid training and individual Employee Development Plans Training towards NZQA qualifications and our very own online digital learning platform Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment Who We Are - Ko Wai Mātou Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small. We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too! Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses. As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously. Above all, we’re looking for positive people. Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that’s passionate about putting people first. Nau mai, haere mai, tauti mai! Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self. E manawanui ana tātou - We care Ka mahi tahi tātou - We work together Ka whai tātou i te tika - We do the right thing He kura te tangata - We are all valued

Responsibilities

Assist guests with check-in and check-out processes and facilitate luggage handling. Provide accurate information about hotel services and respond promptly to guest requests.