Weekend On-call Coordinator at City and County Healthcare Group Ltd

Preston, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

12.5

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compassion, Resilience, Customer Service, Care, Emergency Response, Decision Making, Communication, Teamwork

Industry

Hospitals and Health Care

Description

Company Description Location: Bamber Bridge Pay Rate: £12.50 per hour Shifts available: Saturday & Sunday 7am-3pm or 3pm-10:30pm What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Weekend On-Call Coordinator at Guardian Homecare part of City & County every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients’ lives and your career. What you’ll get Enhanced occupational maternity and adoption pay Enhanced occupational paternity pay entitlement Paid training and shadowing Death in Service Payment Pension scheme Benefits and Well-being Platform 28 days annual leave (pro rata) Cycle to work scheme Eligible for Blue Light Card, with access to more than 15,000 discounts nationwide Job Description Our On-Call Coordinators are exceptional individuals who handle emergency calls from a range of sources, including service users and their families, care staff, local councils, GPs, health professionals, community services, and other emergency services. As the first point of contact, you will need to work quickly and calmly, gathering essential details and logging information into a computer system. You’ll make critical decisions on how best to address each situation. Qualifications Ideally, we would like you to have experience in care, customer service, or a call center environment. However, this is not essential, as we provide full training. We’re more interested in your compassion and ability to care. You’ll need to be resilient and willing to learn new skills and develop your knowledge as part of a close-knit team. Additional Information Why choose us? We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey and continue yours. City and County Healthcare Group is an equal opportunities employer.

Responsibilities

On-Call Coordinators handle emergency calls from various sources, including service users and care staff. They gather essential details and make critical decisions to address each situation effectively.