JOB OVERVIEW

As a Sales Advisor at LKQ UK and Ireland you’ll be the first point of contact for our customers, offering expert advice to help them find the right parts and products. You’ll play a key role in driving sales, building strong customer relationships, and delivering excellent service every day. If you’re passionate about automotive, great with people, and thrive in a fast-paced environment, this is the role for you.

SKILLS AND EXPERIENCE

• Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups