Weekend Receptionist (1st Shift) at Resthaven

Holland, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

16.5

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Phone Etiquette, Emergency Coordination, Data Entry, Office Equipment Operation, Microsoft Word, Microsoft Excel, Written Communication, Verbal Communication, Organization, Attention To Detail, Conflict Resolution

Industry

Hospitals and Health Care

Description

“To glorify God by providing a continuum of care and services that demonstrates the love and compassion of Jesus Christ.” Join a Mission That Matters — Care with Purpose at Resthaven At Resthaven, we believe care is more than a profession — it’s a calling. Since 1945, we have remained committed to serving older adults with compassion, dignity, excellence, and faith-centered purpose. As a not-for-profit, faith-based organization, our mission is rooted in enriching the lives of those we serve while creating meaningful opportunities for those who serve alongside us. Pay Range: $15 - $16.50 Employment Type & Schedule: First Shift (8:30 AM - 4:30 PM) Every Weekend Only (Saturday & Sunday) Why Join Resthaven? At Resthaven, we invest in our people because we know exceptional care starts with a supported team. * Mission-Driven Culture * Be part of a compassionate organization focused on dignity, service, and meaningful relationships. * Career Growth & Development * Build long-term career opportunities through continued learning, mentorship, and advancement pathways. * State-of-the-Art Care Environment * Work in a modern healthcare setting designed to support both residents and caregivers. * Supportive Team Environment * Join a workplace where collaboration, encouragement, and respect are part of the culture. * Competitive Compensation & Benefits * Including comprehensive benefit options and retirement planning resources. * NOMI Health Insurance Network * Zero co-pay, deductible, or co-insurance expense for eligible participants. * Purposeful Work That Makes an Impact * Make a meaningful difference in the lives of residents and families every day. Essential Responsibilities * Receive, screen, route, and direct telephone calls and in-person inquiries to all departments in a pleasant and professional manner. * Greet and assist residents with daily needs. * Sort inter-office and external mail. * Assists in coordinating the emergency response system. * Ensure the safety and cleanliness of assigned areas. Perform a variety of cleaning tasks such as vacuuming, dusting, mopping, and sweeping. Maintain the cleanliness of restrooms, lobby, entry ways, and exterior spaces/sidewalks as assigned and/or observed. * Display excellent customer services skills by projecting a positive and cheerful demeanor with staff, residents, customers, and vendors at all times. * Assist in the set-up, take-down, clean-up and coordination of activities and events as needed. * Make referrals to the Administrator regarding resident concerns and behavior issues. * Develop and maintain professional and appropriate relationships and rapport with all residents, their families, and employees. * Gather and input data for facility communication system, maintenance requests and inquiry database. * Scan and upload documents into resident clinical chart. * Act as a first responder to emergency call system and fire alarm, monitor campus security cameras. * Assumes all other position related responsibilities as assigned and campus needs evolve. Knowledge, Skills & Abilities * Ability to complete multiple tasks with interruptions. * Professional phone skills and appearance. * Effective decision-making skills. * Ability to effectively coordinate emergency and evacuation situations when necessary. * Ability to speak clearly and distinctly when making announcements. * Effective verbal and written communication skills. * Ability to operate standard office equipment including fax, calculator, telephone, copier, audio visual equipment, etc. * Computer literate and familiar with Word, Excel, Email, etc. * Communicates effectively and tactfully, while recognizing age, cultural orientation, needs, abilities and physical condition. * Ability to display a sense of caring, concern, compassion, and dignity for residents. * Ability to establish and maintain effective and professional working relationships with residents, families, visitors, and employees. * Well organized and attentive to detail. Education, Training, Experience 1. High school graduate or successful completion of GED. 2. Previous receptionist experience or training desired, preferably working with the elderly. 3. Participates in learning and development opportunities. 4. Attends all required training and departmental meetings.

Responsibilities

Manage the front desk by screening calls, greeting visitors, and assisting residents with daily needs. Maintain facility cleanliness and act as a first responder for emergency call systems and fire alarms.