WEEKEND RECEPTIONIST

Location: Chorley, Lancashire
Service: Astley View Care Home
Salary: £9,828 per annum (£12.60 per hour) and overtime paid at £14.10 per hour
Hours: Part-time, 15 hours a week, 9am - 5pm shifts every Saturday & Sunday

EXPERIENCE & SKILLS REQUIRED

• Friendly, confident and approachable, with a positive ‘can do’ attitude.
• Strong verbal and written communication skills.
• Organised, with good time management and attention to detail.
• Strong IT and administrative skills (Microsoft Office, email, databases, electronic records).
• Quick to learn new technology and confident in basic troubleshooting.
• Able to work independently as well as part of a team.
• Energetic, compassionate and committed to excellent customer service.

ABOUT US:

At Evermore Care, we prioritise meaningful, person-centred care and support our team with opportunities for both professional and personal growth. Our core values — Wellbeing, Community, and Freedom — guide us in delivering care that enriches the lives of our residents.
In 2024, Evermore Care was recognised with the TOP 20 AWARD by carehome.co.uk and has a CQC RATING OF GOOD.

ABOUT THE ROLE:

Do you want to work within a luxury care provider? Evermore Care are currently looking for passionate and dedicated Receptionist to join our beautiful Astley View in Chorley, Lancashire.

MAIN RESPONSIBILITIES

• Act as the first point of contact for visitors, residents, families and contractors.
• Provide excellent customer service by answering calls, emails and managing enquiries.
• Meet, greet and sign in visitors, assisting with show rounds and supporting sales enquiries.
• Deliver clerical support including filing, photocopying, updating databases and managing electronic records.
• Prepare and maintain resident paperwork, welcome packs and up-to-date records.
• Coordinate staff training, monitor outstanding training and support with scheduling.
• Communicate with families through updates, calls, emails, photos and videos.
• Organise and coordinate resident visits to the home.
• Use care home software, emails and Microsoft Office applications confidently.
• Work collaboratively with colleagues to ensure smooth day-to-day operations.
• Ensure reception and communal areas are kept tidy, safe and presentable.
• Handle and record residents’ finances accurately and responsibly, following company policy.