Weekend Support Coordinator (Hybrid) at Freelancer Enterprise

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Customer Support, Communication, Organizational Skills, Independence, Teamwork, Calm Under Pressure

Industry

IT Services and IT Consulting

Description

Join us at Loadshift, an innovative tech-logistics company under the thirteen-time Webby award-winning Freelancer.com umbrella. As an Operations Coordinator, you will be delivering superior value to our clients with the main objective to grow accounts. We’re looking for a dependable, proactive Support Coordinator (Saturday–Monday) to join our Operations Team, with the flexibility of a hybrid part time role. You’ll help keep Australia’s freight moving over the weekend, supporting customers, monitoring jobs, and ensuring everything runs smoothly into the week. This is a great role for someone who enjoys solving problems, is confident on the phone, and likes working independently while still being part of a close, supportive team. What You’ll Be Doing Provide operational coverage from Saturday to Monday, 9am–6pm (AEDT) Monitor active transport jobs and assist customers to keep loads moving Communicate with shippers and carriers by phone and email to resolve issues Escalate urgent matters and record weekend updates for the weekday team Support the Operations team with admin and coordination tasks What We’re Looking For You’re confident speaking on the phone and enjoy helping people You’re organised, dependable, and comfortable working independently on weekends You can stay calm under pressure and think quickly to solve problems You enjoy being part of a team and learning as you go Bonus: Experience in logistics, admin, or customer service is a plus Why Choose Loadshift?: At Loadshift, we don't just value our employees - we celebrate them. We offer an inclusive environment that encourages growth and recognises achievements. Here's a snapshot of what you can expect: Participate in stimulating Weekly Town Halls featuring global presentations and open Q&A sessions with our CEO (he's an open book!). Hybrid, part time role, with flexible, and supportive management Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view!) Fun events (we once built a soccer stadium in the office with two tonnes of turf). Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals. Make a Real Impact: Your work at Loadshift plays a vital role in improving lives globally. Just when you thought it couldn’t get any better: Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world. Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry. Join Our Journey: Help us shape the future of the freight industry. Apply today to be a part of our exciting journey! Only shortlisted candidates will be contacted. We're excited to meet you!

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Responsibilities

You will provide operational coverage from Saturday to Monday, monitoring active transport jobs and assisting customers. Your role includes communicating with shippers and carriers to resolve issues and supporting the Operations team with administrative tasks.