Welcome Center Agent at Westgate Resorts

Kissimmee, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

0.0

Posted On

29 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Guest Check-in, Payment Collection, Sales, Reservation Management, Administrative Support, Communication Skills, Report Maintenance

Industry

Hospitality

Description

Company Description Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description Responsible for providing quality customer service to all Specialty Marketing packages. ESSENTIAL DUTIES AND RESPONSIBILITIES. Check-in Specialty Marketing packages. Assign units. Issue room keys. Collect deposit and taxes. Issue parking permit. Hook tours, book attraction/dinner reservations, sell attraction tickets, add extra nights, upgrade packages. Qualify guests for presentation. Courtesy call guests after check-in. Provide customer service to all Specialty Marketing packages. Work with confidential information Order supplies for the department as needed Mail out paperwork as needed. Maintain various departmental reports. Other duties may be assigned. Additional Information Why Westgate? 401(k) with Generous Company Match to Support Your Future Daily Pay – Access Your Earnings When You Need Them Wellness Programs to Support Your Well-Being Tuition Assistance to Help You Grow Your Career Employee Assistance Program (EAP) – Support When You Need It Most Pet Insurance for Your Furry Family Members Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More Low-Cost Gym Membership NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents Career Growth and Advancement Opportunities Community Involvement – Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 45825-WR VacationVillas Resort Career Site Category: Customer Service

Responsibilities

Provide quality customer service to Specialty Marketing guests by managing check-ins, assigning units, and issuing keys. Additionally, the role involves selling attraction tickets, booking reservations, and maintaining departmental reports.