Welcome Center Staff at WEST MORRIS AREA YMCA

Randolph Township, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

16.5

Posted On

03 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Membership Processing, Program Promotion, Bilingual Skills, Computer Skills, Communication, Community Engagement, Teamwork

Industry

Health;Wellness & Fitness

Description

Job Details Level: Entry Job Location: Randolph, NJ Position Type: Part Time Salary Range: $15.50 - $16.50 Hourly Welcome Center Staff - Weekend Under the supervision of the Membership Director, this position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Welcome Center Staff at the West Morris Area YMCA are passionate and enthusiastic. They intentionally foster a cause-centered culture that is welcoming, genuine, hopeful, and nurturing. ESSENTIAL FUNCTIONS: 1. Must be available to work on weekends (Saturday from 3:30 pm to 8:00 pm and Sunday from 3:30 pm to 6:00 pm). 2. Provides excellent customer service to members, guests, and program participants. 3. Creates a welcoming environment for all by greeting members and potential members warmly. 4. Accurately processes memberships and program enrollments. 5. Responds to inquiries accurately and thoroughly. 6. Understand and promote West Morris Area YMCA programs 7. Other duties are assigned BENEFITS: • Company participates in the Retirement Plans provided by YUSA including pension and deferred compensation • Paid time off (PTO) QUALIFICATIONS: QUALIFICATIONS: • High School diploma or equivalent. • Ability to work additional hours (days/evenings) as needed. • Ability to speak and interact in Spanish (preferred) • Ability to relate effectively to diverse groups of people from all social and economic segments of the community. • Customer service experience preferred. • Excellent personal computer skills and experience with standard business software. WORK ENVIRONMENT & PHYSICAL DEMANDS: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. • The employee frequently is required to sit and reach and must be able to move around the work environment. • The employee must occasionally lift and/or move up to 10 pounds. • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. • The noise level in the work environment is usually moderate.

Responsibilities

The Welcome Center Staff provides excellent customer service and creates a welcoming environment for members and guests. They also process memberships and program enrollments while responding to inquiries accurately.