WELCOME DESK ATTENDANT / SECURITY SERVICES ASSISTANT at Midwestern Baptist Theological Seminary Inc

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Data Entry, Microsoft Office, Attention to Detail, Emergency Protocols, Customer Service, Teamwork, Problem Solving, Multi-tasking, Active Listening, Scheduling, Security Systems, Administrative Duties, Liaison Skills, Organizational Skills, Positive Attitude

Industry

Description

Description Reports to Director of Safety and Security / Chief of Security Department Safety and Security – Campus Operations – Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE The Welcome Desk Attendant/Security Services Assistant holds a unique and multifaceted role at Midwestern Baptist Theological Seminary (Midwestern). As the first face people encounter when coming to campus, this integral team member will see their work as an opportunity to uplift and welcome others while contributing to a positive experience for every Midwestern guest. As the Security Services Assistant, this individual performs vital administrative functions for the Campus Safety and Security department to allow the security team the freedom to protect the students, faculty, staff, and guests of Midwestern. ESSENTIAL FUNCTIONS Welcome Desk Reception Answer incoming calls on the main switchboard. Greet callers, provide information, transfer calls, or take messages as necessary. Relay or route written or verbal messages. Place telephone calls or arrange conference calls as instructed. Perform various data entry or word processing tasks, update phone directories, type, or proofread documents, or create schedules. Direct incoming packages or deliveries to the correct department/building Greet visitors, provide informational brochures, campus maps, or directions. Contact security staff members when necessary, using radio-telephones. Collaborate with Auxiliary Services & Operations staff as a facility scheduler; ensure events are properly scheduled in Facilities & Resource Management Software. Various other tasks as assigned by supervisors Security Assistant Act as the centralized Campus Security Authority and dispatch for Midwestern Seminary. Computer data entry, data organization, and consolidation Operating access control and camera systems Creating ID cards for students and staff upon request Monitor campus vehicle data for decals and/or ticketing Leverage Security SharePoint site for research and information purposes Log entries from previous patrols Develop periodic reports Disseminate daily and weekly updates to Security regarding key tasks Facilitate Key Control Program Maintain good order and discipline in use of the Rave alert system Other administrative duties as assigned Possess knowledge of, and ability to execute emergency protocols for the Security Department Send out emergency alerts or timely and accurate warnings Function as liaison between 911 dispatchers and Security Personnel Use Security cameras and access control software to allow First Responders to react quickly to a rapidly evolving event. Properly notify necessary parties when Emergency Action and Disaster Recovery Plans require enacting. Various other tasks as assigned by supervisors QUALIFICATIONS / REQUIREMENTS Include, however not limited to: Christian with high integrity, actively pursuing a relationship with God Excellent communication skills, both verbal and written Able to convey information to others clearly and effectively. Able to actively listen; giving full attention to others, taking time to understand the points being made, asking appropriate questions, and not interrupting at inappropriate times. Aware of and able to interpret the reactions of others Able to read and understand work related documents. Actively seek opportunities to help others Must be able to work independently and well as within a team dynamic Skilled in the use of Microsoft office, including Word, Excel, PowerPoint and Outlook. Experience in utilizing Planning Center Applications, helpful Able to learn and utilize new skills and information to improve job performance and efficiency. Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department Positive Attitude with a desire and willingness to learn Must exhibit a strong attention to detail Must be able to pass background screening, including driving record Eligible to work in the United States WORKING CONDITIONS Monday through Friday 20 - 25 hours per week Flexible schedule is encouraged, but not required PHYSICAL REQUIREMENTS Frequently required to sit or stand for periods of time at a desk or computer station Occasionally required to stand, walk, and reach with hands and arms. May be required to climb ladders, however infrequently Able lift and/or move up to 50 pounds. This job description is meant to describe the general nature and level of job requirements; this description is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will provide reasonable accommodations to qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others or causes undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.

Responsibilities

The Welcome Desk Attendant/Security Services Assistant greets visitors and manages incoming calls while performing administrative functions for the Campus Safety and Security department. This role also involves acting as the centralized Campus Security Authority and dispatch, ensuring the safety and security of the campus community.