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Welcome Drink Hostess - Sofitel Downtown Nile at Accor

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Organizational Skills, Memory, Cooperative Attitude, Willingness To Learn, Guest Complaint Handling, Customer Inquiry Response

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Greeting and welcoming guests Keeping front of house and dining area clean and tidy Answering phone calls and customer inquiries Escorting customers Professionally handling guest complaints Introducing the server to the guests Qualifications High School or Diploma Certificate Previous restaurant experience or any F&B related experience Excellent interpersonal and communication skills Ability to work well under pressure Great memory and organizational skills Cooperative attitude and willingness to learn Additional Information experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Welcome Drink Hostess is responsible for greeting and welcoming guests, maintaining cleanliness in the front of house and dining area, and professionally handling guest complaints. Additionally, the role involves answering phone calls, escorting customers, and introducing servers to guests.