Welcome Host at BaxterStorey

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

29233.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Impeccable Service, Fast-Paced Environment, Teamwork, Visitor Engagement, Time Management, Service Quality, Personal Presentation, Conversation Skills, Rapport Building

Industry

Food and Beverage Services

Description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description This unique opportunity is situated within the brand-new viewing platform, on the 58th Floor of one of the most iconic buildings in London…We are on the lookout for a Welcome Hosts to join our brand-new team who will open the space! The successful Welcome Host will be passionate about providing impeccable service and enjoy working in a fast-paced environment as part of a team. The friendly welcome from our team establishes the first impressions that our visitors have of the viewing platform. So, the Welcome Host will need to find the perfect balance between the speed of the service needed to ensure the vast number of expected visitors are dealt with in a timely manner. And providing an exceptional quality of the service, to go along with the exceptional views! Working Hours: 35 hours per week, shifts from 9:30am-6pm 5 days out of 7 days on rotation. Covering a 7-day operation and including Bank Holidays. Salary: £29,233 per annum Qualifications We are looking for candidates who stand out from the crowd with the very best customer service skills, to help maintain the expected 5* standards when interacting with the public. Excellent personal presentation with a genuine smile goes a long way in customer service, so we will be expecting someone who enjoys engaging in conversation and easily develops rapport with others. The Welcome Hosts will spend a lot of time on their feet, so if you can’t stand the thought of being trapped behind a computer screen, this is the job for you! Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people. Employment Type: Permanent Hours Per Week: 35.00 Salary: Up to £29,200

Responsibilities

The Welcome Host will establish the first impressions for visitors to the new viewing platform by providing a friendly welcome and impeccable service. This involves balancing the speed of service required for high visitor volume with maintaining exceptional service quality.