Welcome Host at BaxterStorey

Bristol, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

30000.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Personable, Guest Experience, Proactive Approach, Genuine Passion, Communication, Professional Appearance, Flexibility, Can-Do Attitude, Innovation, Front Of House, Customer Service

Industry

Food and Beverage Services

Description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description We are currently on the lookout for a personable and customer focused Welcome Host to join our team based at the offices of a world-renowned law firm in Bristol as they embark on an exciting new journey. This hands-on role will give you the chance to inject some of your style into this busy ground floor operation, which is brand new to Portico. Ensuring that every visitor receives a consistent, market-leading experience is simply an expectation! As part of a dynamic team you will be responsible for delivering a memorable customer journey, finding new ways to innovate and exceed guest expectations. In this busy ground floor reception you will be responsible for the customer journey to all visitors, colleagues, VIPs and high number of event delegates. Overall, our Welcome Hosts will set the tone with a friendly welcome, proactive approach and genuine passion for creating meaningful working relationships. This role calls for someone who is constantly on the move, ready to help wherever needed, while maintaining a calm and approachable presence. This role requires covering the Reading site occasionally where travel is covered, with this in mind applicants should be flexible. Hours: 40 hours per week, Monday-Friday. Salary: £30,000 Qualifications The successful candidate will be outgoing and friendly, with a passion for customer service. They will be proactive, flexible and have a can-do attitude. Also maintain a professional appearance and possess the ability to communicate clearly and effectively via all mediums. While experience in a law firm is a bonus, it’s not essential — what matters most is the successful candidate’s ability to relate with people and deliver a consistently high standard of service. Therefore, previous experience in a busy customer service role or front of house role essential. Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people. Employment Type: Permanent Hours Per Week: 40.00 Salary: Up to £30,000

Responsibilities

The Welcome Host will be responsible for delivering a memorable customer journey to all visitors, colleagues, and event delegates through a friendly welcome and proactive approach at the busy ground floor reception. This role involves setting the tone for the operation and finding new ways to innovate and exceed guest expectations.