Welcome Host at BaxterStorey

Belfast, Northern Ireland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

25857.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Services, Front Desk Executive, Client Meeting Suite Management, Internal Meeting Room Management, Floor Management, Property Services Support, AV Support, Technology Support, Events Hosting, Guest Registration, Relationship Building, Facilities Management, Communication Skills, Attention To Detail, Proactivity, Flexibility

Industry

Food and Beverage Services

Description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description We have an exciting opportunity for a customer services expert to join our fantastic team as a Welcome Host (Colleague Support Host). Colleague Support is the go-to team for assisting with the day to day needs of our clients, delivering an exceptional working environment and a 5* Visitor experience. The Colleague Support Host covers: Main Reception/Front Desk Executive Client Meeting Suite & Internal Meeting Rooms Back of House (floor management to support the Property Services Team) AV & Technology Support (inc. basic AV knowledge) Events & Hosting (ad hoc overtime required, guest registration & support). Core to your role will be the ability to form strong relationships with our client and colleagues. You will work directly with the wider WSH team & Property Services Team, exposed to many aspects of facilities management and looking after the day-to-day smooth running of our client's flagship office. Shifts: 37.5 hours per week, Monday - Friday, Shifts between 8am - 5pm Salary: £25,857 per annum Please note that this is a 5-month maternity leave cover contract. Qualifications The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can-do attitude. The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously. Previous experience in a customer service role or front of house role is essential. Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people. Employment Type: Fixed-Term Contract Hours Per Week: 37.50 Salary: Up to £25,800

Responsibilities

This role involves acting as a Welcome Host, covering main reception, managing client meeting suites, and providing support for back-of-house operations and basic AV/technology needs. The host will also assist with ad hoc events and ensure the day-to-day smooth running of the client's flagship office.